William Hughes has been a director of human resources, CEO of his own management consulting firm, an international management consultant and an associate professor of management at the University of Malaysia. He has written numerous articles and blogs on performance and human resource management and is the author of nine books. He has trained supervisors and managers in people management skills in numerous organizations in the US and overseas. He is the designer of the track system, which has been used in many training programs for supervisors and managers and for career development of employees. The track concept is described in his book, Your Career Track (Old Line Publishing, 2012). In this book Hughes covers all of the topics of his many performance management courses and seminars he has conducted in the past forty years. Like the content of his training courses for supervisors and managers, it is a basic "how-to" for managing people effectively. As the author has frequently said, "there is no such thing as good or bad people managers. But there is definitely such a thing as effective and ineffective people managers. What makes for an effective people manager is mainly determined by the kind of results he or she gets from his or her management techniques." This book is presented to assist the new or veteran people manager to get the best results from his or her employees.
