Understanding the Concept of Quality

by Dennis AuBuchon

Overview

Quality is important to us as individuals and as business owners but it is also important to our economy. The reputation businesses create based on their operational philosophy can be a help or a hindrance. Quality over the years seems to be evolving utilizing the technology we have today. In fact communicating the philosophy of quality has never been easier but communicating it and individuals and businesses understanding what it represents is another matter.
The concept of quality can take on different meanings as you ask different individuals. One of the best definitions of quality can be found in dictionary.com which states:

“It is the totality of features and characteristics of a product or service that bears its ability to satisfy or implied needs.”

Another definition of quality can be found in businessdictionary.com which states:

“In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations. It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements.”

Examples of quality problems can be found in news reports about product recalls among other things. The concept of quality and achieving it seems to have lost its way in our economy to some extent. Understanding the importance of quality processes and principles is an important factor for business success. This book will go over many of the functions of an organization and how they relate to achieving quality within them. It has been said that quality is a team effort and this concept is something which needs to have resurgence in our economy.
There are companies which have a good or great quality philosophy while others have issues with the approach they have taken with regards to quality principles. The concept of quality is understood by those who have been in the quality field over the years but they have been met with resistance related to the bottom line. What companies need to realize is that the bottom line will be in good shape if quality principles are engrained within their organizational structure.

Product Details

BN ID:	2940164121518
Publisher:	Dennis AuBuchon
Publication date:	04/22/2020
Sold by:	Smashwords
Format:	eBook
File size:	113 KB

About the Author

Dennis has a background in quality assurance and auditing and is a certified quality auditor with ASQ (American Society for Quality). He has written over 1,000 articles mostly on the topic of integrity and hot topics of the day. Links to articles can be found on his website, hubpages.com and speakwithoutinterruption.com He is not one to shy from controversial topics as can be seen in his articles.

Dennis believes in the principle that one person can make a difference and through his
web site, his articles and his current book he is doing just that. The one key phrase on all his web site pages is quality writing and services to make a difference. Dennis designed his own web site www.myqualitywriting.com which is a resource for other authors to gain exposure for their work. Through his web site Dennis provides marketing information and opportunities to help other authors and the general public. Any person in business can learn from the information on his site through his articles and articles by other authors. Dennis continually tries to help other authors with information on all aspects of the publishing industry

Dennis has been a part of auditing teams and a team leader. Dennis’ relationship with quality assurance principles and integrity principles can be seen in his commitment to operate his business and web site with honesty, integrity and quality principles. This is evidenced by the fact that he has signed a business ethics pledge committed to treating all stakeholders fairly, with compassion and a commitment to service.