Table of Contents
Introduction 9
Chapter 1 Finding the Job 11
What Job Suits You? 11
Where to Look 19
Age Requirements 23
Chapter 2 Preparing for the Interview 29
Research the Company 29
Types of Interviews 31
What to Wear 34
Dealing with Anxiety 36
Chapter 3 Sample Questions for Beginners 41
Getting to Know You 41
Work History 43
Why This Job? 44
School-Related Questions 45
Chapter 4 Sample Questions for Experts 47
Job Performance 49
Se if-Evaluation 49
Verbal Communication 52
Interpersonal Skills 56
Conflict Resolution Skills 60
Empathy 63
Customer Service Situations 65
Problem Solving Skills 68
Decision Making Skills 71
Teamwork Skills 74
Organization Skills 79
Motivation 82
Initiative 85
Stress Management 86
Big Picture or Broad Questions 89
Chapter 5 How to Answer Tough Questions 91
Think 91
Be Concise 92
Don't Say "Urn" 93
Be Yourself 93
Speak With Confidence 94
Try Practicing/Roleplaying 95
Chapter 6 The Interview 113
Composure 113
Body Language 116
Ask Questions 125
General Tips and Tricks 126
Chapter 7 Following Up 129
When to Follow Up 129
How to Follow Up 130
How Often to Follow Up 132
Chapter 8 Starting Your Own Business 135
Why You Should (or Shouldn't) 135
Business Options 138
Getting Started 146
Creating a Business Plan 147
Chapter 9 Job Logistics 149
Tax Information 149
Filling Out an Application 152
Creating a Résumé (Optional) 154
Conclusion 157
References 159
Glossary 161
Index 165