Table of Contents

Introduction 9

Chapter 1 Finding the Job 11

What Job Suits You? 11

Where to Look 19

Age Requirements 23

Chapter 2 Preparing for the Interview 29

Research the Company 29

Types of Interviews 31

What to Wear 34

Dealing with Anxiety 36

Chapter 3 Sample Questions for Beginners 41

Getting to Know You 41

Work History 43

Why This Job? 44

School-Related Questions 45

Chapter 4 Sample Questions for Experts 47

Job Performance 49

Se if-Evaluation 49

Verbal Communication 52

Interpersonal Skills 56

Conflict Resolution Skills 60

Empathy 63

Customer Service Situations 65

Problem Solving Skills 68

Decision Making Skills 71

Teamwork Skills 74

Organization Skills 79

Motivation 82

Initiative 85

Stress Management 86

Big Picture or Broad Questions 89

Chapter 5 How to Answer Tough Questions 91

Think 91

Be Concise 92

Don't Say "Urn" 93

Be Yourself 93

Speak With Confidence 94

Try Practicing/Roleplaying 95

Chapter 6 The Interview 113

Composure 113

Body Language 116

Ask Questions 125

General Tips and Tricks 126

Chapter 7 Following Up 129

When to Follow Up 129

How to Follow Up 130

How Often to Follow Up 132

Chapter 8 Starting Your Own Business 135

Why You Should (or Shouldn't) 135

Business Options 138

Getting Started 146

Creating a Business Plan 147

Chapter 9 Job Logistics 149

Tax Information 149

Filling Out an Application 152

Creating a Résumé (Optional) 154

Conclusion 157

References 159

Glossary 161

Index 165