The New York Times Book Review - Marilyn Stasio
…[a] one-of-a-kind biography…The work ethic of Pankhurst and her crew seems admirable in the extreme. No matter what horrors they find on a job, they leave the site spick-and-span. If murderers, who are mostly men, were required to clean up after themselves as well as Specialized Trauma Cleaning Services does, the murder rate would drop precipitously. But then Pankhurst and her crew would be out of a joband we wouldn't want that, would we?
Publishers Weekly
12/11/2017
Krasnostein, an Australian legal academic, profiles transgender trauma cleaner Sandra Pankhurst in this intriguing but vexing debut biography. Pankhurst runs a small business cleaning homes marred by blood, feces, drugs, mold, and garbage, but her personal history proves more fascinating. Krasnostein explores this history in chapters that alternate with cleaning-site visits. Six of the eight visits feature hoarders or squalor; two are to sites where accidental deaths occurred. Krasnostein details each site with tragic if repetitive effect, but rarely convincingly ties them to Pankhurst’s life story. Born male and subsequently adopted and abused, Pankhurst eventually landed a blue-collar job, a wife, a drug addiction, and a prostitution habit, and helped raise two children, whom he abandoned to pursue a sex-change. After undergoing surgery, Pankhurst became a funeral director, married a wealthy husband, lost a business, then started a new one. At times she displays a violent temper, cheats on her spouses, exploits her employees, dismisses other trans people, and neglects her children, leaving them in poverty. Krasnostein downplays the complexity of Pankhurst’s existence in favor of a glowing paean laden with cloying therapy-couch clichés and overwrought metaphors (“I listened to Sandra’s news like it was the middle of the Han dynasty and she had just returned west from the Silk Road”). A complex protagonist makes for engaging material, but Krasnostein’s fawning adulation minimizes and excuses her subject’s flaws in favor of creating an inspirational story that never quite rings true. (Apr.)
From the Publisher
"Absolutely stunning"—Popsugar
"Through countless encounters with the fetid, the neglected, and the downright tragic, Parkhurst has found meaning and peace, and [author] Krasnostein a singular subject whom she approaches with well-deserved awe."—Booklist (starred)
"A transgender former prostitute cleans up the fetid houses of the psychotic, the hopeless and the murdered. Sounds like some dubious TLC special, but it’s a fascinating bio of Sandra Pankhurst… Revelatory.”—People
"Compelling and fascinating."—Oxygen
"Pankhurst is an engaging, sympathetic, and fascinating person, and Krasnostein does an excellent job of balancing Pankhurst's personal story with those of her clients."—LitHub Crimereads
"Intriguing...A complex protagonist makes for engaging material."—Publishers Weekly
"Within the pages of The Trauma Cleaner Krasnostein has given us an extraordinary gift of humanity, life, and determination while carefully guiding us through the unspeakable conditions in which people find themselves in the face of trauma. Through sublime writing, Sarah Krasnostein expertly renders an unforgettable portrait of Sandra, one of the most compelling people I have ever read. I found myself constantly walking the line between frustration and utter love for this woman and I haven’t been able to stop thinking about her and the life she has lived. Krasnostein is a master storyteller of creative non-fiction and I am in awe.“—Sarah Schmidt, author of See What I Have Done