The Textbook of Total Quality in Healthcare / Edition 1

by A. F. Al-Assaf, June Schmele

Overview

Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration.
The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.

Product Details

ISBN-13:	9780963403049
Publisher:	Taylor & Francis
Publication date:	09/01/1993
Edition description:	New Edition
Pages:	312
Product dimensions:	6.14(w) x 9.20(h) x 0.80(d)

About the Author

A. F. Al-Assaf, June Schmele

Table of Contents

PART I: HISTORY AND OVERVIEW
1. Introduction and Historical Background-A.F. Al-Assaf
2. The United States Healthcare System and Quality of Care-A. Meadors

PART II: PRINCIPLES, TOOLS, AND TECHNIQUES OF TOTAL QUALITY
3. Principles of Total Quality in Healthcare Organizations-A.F. Al-Assaf
Sounding Board: Continuous Improvement as an Ideal in Health Care-D. Berwick
The Case for Using Industrial Quality Management Science in Health Care Organizations-G. Laffel and D. Blumenthal
Total Quality Management for Physicians: Translating the New Paradigm-M. Merry
Organizationwide Quality Improvement in Health Care-P. Batalden
Articles Misconstrue Joint Commission's Position on Quality Improvement-D. O' Leary
A New Look for Quality in Home Care-D. Peters
4. The Implementation of Total Quality-
R. Baird, S. Cadenhead, J. Schmele
How to Start a Direct Patient Care Team-J. McEachern, L. Schiff, and O. Cogan
5. Data Management for Total Quality-A.F. Al-Assaf

PART III: TOTAL QUALITY ENVIRONMENT
6. Cost and Healthcare Quality-A.F. Al-Assaf
Accounting for the Costs of Quality-J. Suver, B. Neumann, and K. Boles
7. The Law, Ethics, and Total Quality-C. Hamilton
8. Total Quality and Management Philosophies-K. Curtis

PART IV: STRATEGIC DIRECTIONS
9. Integration of Total Quality and Quality Assurance-B. Tindill and D. Stewart
10. Outcome Management and TQ-A.F. Al-Assaf
11. Research and Total Quality-J. Schmele

PART V: CASE STUDY
12. Total Quality within the VA Healthcare System: A Case Study-S. Gentling and J. Morrison

Annotated Bibliography-D. Stewart
Index

Editorial Reviews

"This is an excellent book for both health care professionals interested in total quality management and total quality managers interested in the health care system...the writing style flows smoothly from chapter to chapter, providing the reader with interesting information that is easy to read...a why-to and what-is necessary book...worthy of the reader's time."
Phil Rutsohn, Augusta College School of Business

"...a great addition to the shelves of any library."

reat addition to the shelves of any library."

From the Publisher

Introduces and explicates the principles of Total Quality Management as used in business and industry, addressing their use in the health care fields. Published by St. Lucie Press, 100 E. Linton Blvd., Suite 403B, Delray Beach, FL 33483. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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