Table of Contents
Part I Introduction 1
Chapter 1 My Innovation Journey 3
A Journey That Redefined a Career 5
Sharing My Learnings 10
Plea to Innovate 11
Chapter 2 Legal Ecosystem Under Pressure 13
Law Firms 15
Corporate Legal Departments 18
Alternative Legal Service Providers 21
Industry Groups 28
Regulation 29
Part II Foundational Topics 33
Chapter 3 Legal Operations: What Is It and Why Is It Important? 35
Technology and Infrastructure 39
Business Strategy and Planning 42
Project and Program Management 45
Data and Insights 48
Chapter 4 Legal Education Landscape 55
Quick Look at Law Schools 55
Continuing Legal Education: The Gap for Practicing Lawyers 58
Chapter 5 Legal Technology 65
AI, Blockchain, and Other Buzzwords 67
Access to Justice and Technology 72
Competency in Technology 73
Jobs in the Legal Market 74
Model of Competency 75
Technology Implementation 76
Chapter 6 Women and Innovation: The Secret Weapon for Women to Finally Advance 79
Why Women Make Great Innovators 80
Supporting Women as Innovators-Opportunity and Culture 85
Conclusion (a.k.a. the Final Pitch) 86
Part III Just Enough on the Key Topics That Every Lawyer Needs to Know 91
Chapter 7 Talking Points on Each Topic 93
Need to Know #1: Definition of Innovations 97
Need to Know #2: Project Management 109
Need to Know #3: Process and Efficiencies 123
Need to Know #4: Automation 133
Need to Know #5: Value and the Law Firm Managed Services Model 153
Need to Know #6: Alternative Legal Service Providers 167
Need to Know #7: Data 177
Need to Know #8: The Modern Legal Workforce 184
Need to Know #9: Outsourcing Legal 194
Need to Know #10: Corporate Legal Management: Peek Behind the Curtain 209
Conclusion 221
Appendix 223
Endnotes 239
Index 247