The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

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Overview

"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly

Everyone has a “schmuck” in their office—-a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It’s hard to understand why schmucks act the way they do, but one thing is certain—-they seem to come in all shapes and sizes. . . .

- Narcissus—-the condescending attention-seeker who carelessly steps on everyone’s toes
- The Flytrap—-the bringer of chaos whose emotional instability causes an office maelstrom
- The Bean Counter—-the orderly perfectionist who never gives up control, even when it’s full-steam-ahead to disaster
- The Robot—-the unreadable stone wall who just can’t connect

Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In The Schmuck in My Office, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the “schmuck”! Let Dr. Foster teach you how to make your workplace a happier and more productive one.


Product Details

ISBN-13: 9780594920816
Publisher: St. Martin's Press
Publication date: 04/04/2017
Pages: 336
Product dimensions: 6.40(w) x 8.50(h) x 1.20(d)

About the Author

JODY FOSTER, MD, MBA, Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair for Clinical Operations in the Department of Psychiatry at the University of Pennsylvania Health System and Chair of the Department of Psychiatry at Pennsylvania Hospital. She attained her MBA, with a concentration in finance, from the Wharton School.

MICHELLE JOY, MD Michelle Joy received an ScB in Cognitive Neuroscience from Brown University in 2007, an MD from Yale School of Medicine in 2012, and completed her Psychiatry Residency at the University of Pennsylvania in 2016. She provides clinical care and works in the intersections of mental health, narrative medicine, philosophy, and ethics with particular interests in community and forensic psychiatry

Table of Contents

Part I:
Introduction
What is Disruptive Behavior?
Why Do We Care About Disruptive Behavior?
Disruptive Personalities
Types of People, and What to do About Them
How Do I Really Use This Book?
The Disclaimers

Part II: In the Spotlight: Drama Kings and Queens
Dramatic, Emotional, and Erratic: Character Pathology introduction
Narcissus
The Flytrap
The Swindler

Part III: Distraction, Disorganization, and Delays at the desk
Cognition at Work introduction
The Bean Counter
The Distracted
Mr. Hyde
The Lost

Part IV: Can’t Put a Finger on It?
Cultural Sensitivity introduction
The Robotic
The Eccentric
The Suspicious

Part V: Conclusion
Am I The Schmuck in My Office?
Workplace Philosophies
Bibliography
Acknowledgments

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