The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022, Newcastle upon Tyne, UK, September 13-14, 2022, Proceedings

by Savvas Papagiannidis (Editor), Eleftherios Alamanos (Editor), Suraksha Gupta (Editor), Yogesh K. Dwivedi (Editor), Matti Mäntymäki (Editor)

Overview

This book constitutes the refereed proceedings of the 21st IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2022, which took place Newcastle-upon-Tyne, UK, in September 2022.

The 37 papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections as follows: Artificial intelligence; Data and Analytics; Careers and ICT; Digital Innovation and Transformation; Electronic Services; Health and Wellbeing; Pandemic; Privacy, Trust and Security.

Product Details

ISBN-13:	9783031153419
Publisher:	Springer International Publishing
Publication date:	08/19/2022
Series:	Lecture Notes in Computer Science , #13454
Edition description:	1st ed. 2022
Pages:	500
Product dimensions:	6.10(w) x 9.25(h) x (d)

Table of Contents

Artificial intelligence.- Artificial Intelligence adoption for FinTech industries- An exploratory study about the disruptions, antecedents and consequences.- The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance.- Artificial intelligence ambidexterity, adaptive transformation capability, and their impact on performance under tumultuous times.- AI Technologies for Delivering Government Services to Citizens: Benefits and Challenges.- From responsible AI governance to competitive performance: The mediating role of knowledge management capabilities.- The "Other" agent: Interaction with AI and its implications on social presence perceptions of online customer experience.- Deriving Design Principles For AI-Adaptive Learning Systems: Findings from Interviews with experts.- The Impact of Functional and Psychological Barriers on Algorithm Aversion- An IRT Perspective.- Data and Analytics.- Opportunities and Threats of Learning Analytics in Higher Education: The Students’ Perspective.- Methods and Tools for Social Media Analytics to Support Citizen Relationship Management: A Dataset Analysis of Tweets from Germany and South Africa.- The Impact of Machine Learning-Based Techniques on the Scouting and Screening Processes of Early-Stage Venture Capital Firms.- Extended SESIM: A tool to support generation of Synthetic Datasets for Human Activity Recognition.- Careers and ICT.- Virtual Internships as Employer-led Initiatives: Success Criteria and Reflections on the Diversification of Internships.- Teachers’ preparedness for integrating Programming and Computational thinking in Art and Crafts.- Factors Influencing Women's it Career Choice in South Africa.- Digital Innovation and Transformation.- Digital transformation in the public sector: Investigating success factors in IRIDA system.- The Role of Digital Transformation in Fostering Transparency: An e-Court System Case Study.- How can hackathons facilitate employee-driven digital innovation in public organizations?.- Agility as a Driver of Digital Transformation - a Literature Review.- Clustering design science research based on the nature of the designed artifact..- Information Systems Strategy: A Multiple Criteria Decision Analysis perspective for business performance in SMEs.- Electronic Services.- The role of quality, trust, and empowerment in explaining satisfaction and use of chatbots in e-government.- The Experiential View of Regressive Discontinuance.- Acceptance of Common Service Centers versus Self-Service e-Government Portal: An Uncertainty Reduction Perspective.- Factors affecting adoption of eWOM communications: A synthesis of research using meta-analysis.- The Use of Structuration Theory in Empirical Information Systems Research- A Systematic Literature Review.- Health and Wellbeing.- Affordances of sleep-tracking: insights from smart ring users.- Understanding the Patients’ Usage of Contactless Healthcare Services: Evidence from the post-COVID-19 Era.- Motivations and Challenges Related to the Use of Fitness Self-Tracking Technology.- Pandemic.- Who’s the bigger Brand after COVID-19 pandemic? An assessment of Fan engagement during Euro 2020.- Online Shopping Behaviour in South Africa during the COVID-19 Pandemic.- Technology legitimation and user resistance: the NHS COVID-19 app.- The impact of improvisational and dynamic capabilities on business model innovation during COVID-19: a composite-based approach.- The Ephemeral and Information Systems Research: Conceptualizing Ephemerality in a Post-Pandemic World.- Modelling User Experience, Emotions and Concernsfor Predicting Firm Response -the Case of Low-Cost Carriers during Pandemic.- Privacy, Trust and Security.- Toward a GDPR Compliant Blockchain Governance Framework.- Voice Assistants: (Physical) Device Use Perceptions, Acceptance, and Privacy Concerns.