Table of Contents
Figures, Tables, and Exhibits vii Foreword xiii Edith Whitfield Seashore and Charles Seashore
Dedication xxiii
Acknowledgments xxv
Introduction: Getting the Most from This Book xxix
PART ONE: ORGANIZATION DEVELOPMENT AS A PROFESSION AND FIELD OF PRACTICE 1
1. Organization Development as an Evolving Field of Practice 3 Robert J. Marshak
2. A History of Organization Development 25 Stanley R. Hinckley, Jr.
3. Values, Ethics, and OD Practice 45 David Jamieson and William Gellermann
4. Action Research in Organization Development: History, Methods, Implications, and New Developments 67 David Kiel
5. System Perspectives and Organization Development 85 Patricia Bidol-Padva and John Nkum
6. Use of Self as an OD Practitioner 105 Mary Ann Rainey and Brenda B. Jones
PART TWO: PERSPECTIVES ON ORGANIZATION DEVELOPMENT PRACTICE 127
7. OD Map: The Essence of Organization Development 129 Ted Tschudy
8. The Organization Development (OD) Consulting Process 153 Susan M. Gallant and Daisy Ríos
9. Theory and Practice of Multicultural Organization Development 175 Bailey W. Jackson
10. Dialogic Organization Development 193 Gervase R. Bushe and Robert J. Marshak
11. Sustainable Organization Development 213 Bauback Yeganeh and Ante Glavas
PART THREE: ORGANIZATION CHANGE, LEADERSHIP, AND CULTURE 231
12. A Framework for Change: Capacity, Competency, and Capability 233 Brenda B. Jones
13. Organization Change Theories and Models 255 Michael Brazzel
14. Organizational Change Processes 283 Sonia Côté and Ed Mayhew
15. Tapping the Power of Emergent Change 305 Jill Hinson and David Osborne
16. Organization Leadership: Leading in a Learning Way 329 Mary Ann Rainey and David A. Kolb
17. Culture Assessment as an OD Intervention 349 Edgar H. Schein
PART FOUR: WORKING WITH GROUPS AND INDIVIDUALS 361
18. The Natural Development of Work Groups: Emergent Leadership 363 Donald T. Brown
19. Working with Groups in Organizations 385 Matt Minahan
20. Large Group Interventions 407 Barbara Benedict Bunker and Billie T. Alban
21. Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising 429 Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey
PART FIVE: MULTICULTURAL PERSPECTIVES 445
22. Diversity and Inclusion in Organizational Practice 447 Ilene Wasserman, Placida Gallegos, and Erin Taylor
23. Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners 467 Seán Gaffney
24. Global OD Practice: The Legacy of Colonialism and Oppression 483 Anne H. Litwin
25. Appreciative Inquiry as an Organization Development and Diversity Process 499 Cathy L. Royal
26. Developing Multicultural Organizations: An Application of the Multicultural OD Model 517 Evangelina Holvino
PART SIX: AREAS OF FOCUS IN ORGANIZATION DEVELOPMENT 535
27. OD Practitioners as Agents of Social Change 537 Mark Leach and Robin Katcher
28. The Power of Emotional Intelligence and How to Create Resonance at Work 559 Annie McKee and Frances Johnston
29. Organization Network Dynamics and Analysis 581 Maya Townsend
30. Working with Energy in Organizations 605 Juliann Spoth
31. Learning Systems and Organization Development 625 Anthony J. DiBella
PART SEVEN: THE PRESENT AND FUTURE OF Organization Development 641
32. Kurt Lewin: Some Reflections 643 Mary Ann Rainey
33. A Lewinian Lens on OD’s “Emerging Now” 649 Lennox E. Joseph and Jean E. Neumann
34. The Future of Organization Development in a VUCA World 659 Roland E. Livingston
About the Editors 673
About the Contributors 675
Name Index 685
Subject Index 695