The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

If you are one of over 700 million passengers who will fly in America this year, you need to read this book. The Next Crash offers a shocking perspective on the aviation industry by a former United Airlines pilot. Weaving insider knowledge with hundreds of employee interviews, Amy L. Fraher uncovers the story airline executives and government regulators would rather not tell. While the FAA claims "This is the golden age of safety," and other aviation researchers assure us the chance of dying in an airline accident is infinitesimal, The Next Crash reports that 70 percent of commercial pilots believe a major airline accident will happen soon. Who should we believe? As one captain explained, "Everybody wants their $99 ticket," but "you don’t get [Captain] Sully for ninety-nine bucks."

Drawing parallels between the 2008 financial industry implosion and the post-9/11 airline industry, The Next Crash explains how aviation industry risk management processes have not kept pace with a rapidly changing environment. To stay safe the system increasingly relies on the experience and professionalism of airline employees who are already stressed, fatigued, and working more while earning less. As one copilot reported, employees are so distracted "it’s almost a miracle that there wasn’t bent metal and dead people" at his airline. Although opinions like this are pervasive, for reasons discussed in this book, employees’ issues do not concern the right people—namely airline executives, aviation industry regulators, politicians, watchdog groups, or even the flying public—in the right way often enough. In contrast to popular notions that airliner accidents are a thing of the past, Fraher makes clear America is entering a period of unprecedented aviation risk.

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The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

If you are one of over 700 million passengers who will fly in America this year, you need to read this book. The Next Crash offers a shocking perspective on the aviation industry by a former United Airlines pilot. Weaving insider knowledge with hundreds of employee interviews, Amy L. Fraher uncovers the story airline executives and government regulators would rather not tell. While the FAA claims "This is the golden age of safety," and other aviation researchers assure us the chance of dying in an airline accident is infinitesimal, The Next Crash reports that 70 percent of commercial pilots believe a major airline accident will happen soon. Who should we believe? As one captain explained, "Everybody wants their $99 ticket," but "you don’t get [Captain] Sully for ninety-nine bucks."

Drawing parallels between the 2008 financial industry implosion and the post-9/11 airline industry, The Next Crash explains how aviation industry risk management processes have not kept pace with a rapidly changing environment. To stay safe the system increasingly relies on the experience and professionalism of airline employees who are already stressed, fatigued, and working more while earning less. As one copilot reported, employees are so distracted "it’s almost a miracle that there wasn’t bent metal and dead people" at his airline. Although opinions like this are pervasive, for reasons discussed in this book, employees’ issues do not concern the right people—namely airline executives, aviation industry regulators, politicians, watchdog groups, or even the flying public—in the right way often enough. In contrast to popular notions that airliner accidents are a thing of the past, Fraher makes clear America is entering a period of unprecedented aviation risk.

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The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

by Amy L. Fraher
The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety

by Amy L. Fraher

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Overview

If you are one of over 700 million passengers who will fly in America this year, you need to read this book. The Next Crash offers a shocking perspective on the aviation industry by a former United Airlines pilot. Weaving insider knowledge with hundreds of employee interviews, Amy L. Fraher uncovers the story airline executives and government regulators would rather not tell. While the FAA claims "This is the golden age of safety," and other aviation researchers assure us the chance of dying in an airline accident is infinitesimal, The Next Crash reports that 70 percent of commercial pilots believe a major airline accident will happen soon. Who should we believe? As one captain explained, "Everybody wants their $99 ticket," but "you don’t get [Captain] Sully for ninety-nine bucks."

Drawing parallels between the 2008 financial industry implosion and the post-9/11 airline industry, The Next Crash explains how aviation industry risk management processes have not kept pace with a rapidly changing environment. To stay safe the system increasingly relies on the experience and professionalism of airline employees who are already stressed, fatigued, and working more while earning less. As one copilot reported, employees are so distracted "it’s almost a miracle that there wasn’t bent metal and dead people" at his airline. Although opinions like this are pervasive, for reasons discussed in this book, employees’ issues do not concern the right people—namely airline executives, aviation industry regulators, politicians, watchdog groups, or even the flying public—in the right way often enough. In contrast to popular notions that airliner accidents are a thing of the past, Fraher makes clear America is entering a period of unprecedented aviation risk.


Product Details

ISBN-13: 9780801470486
Publisher: Cornell University Press
Publication date: 05/13/2014
Sold by: Barnes & Noble
Format: eBook
Pages: 240
File size: 1 MB
Age Range: 18 Years

About the Author

Amy Fraher is a retired Naval Aviator and former United Airlines pilot who currently lectures in Organisation Studies at the Bristol Business School, UK. She is the author most recently of Thinking through Crisis: Improving Teamwork and Leadership in High Risk Fields.

Table of Contents

Prologue: Falling
1. The (Not So) Secret Secrets
2. The Roots of Turbulence
3. Riding the Jet Stream
4. A New Solution: Deregulation
5. Escalating Risks
6. Strapped In for the Ride
7. Airlines Today
Epilogue
Acknowledgments
Appendix A: Airline Pilot Questionnaire Results
Appendix B: Airline Pilot Interview Guide

What People are Saying About This

Alexandra Michel

Amy L. Fraher's accessible book provides deep insight into a socially important setting, revealing surprising and disconcerting findings. It will be of interest to a broad audience.

Patrick Mendenhall

Amy L. Fraher's message is delivered loudly and clearly. The Next Crash shows how financial motives are making aviation less safe, which will result in more accidents. The connection to Wall Street troubles is well made—and appropriate.

Key Dismukes

The Next Crash is unusually well written and addresses an important topic. Amy L. Fraher's approach is substantive, not sensational, and she is well qualified. Fraher addresses issues that have long concerned me.

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