The New Supervisor: How To Thrive In Your First Year As A Manager

by Martin M. Broadwell, Carol Broadwell Dietrich (With)

Overview

Martin Broadwell has dominated the field of management training for over thirty years, inspiring and guiding thousands of front-line managers in virtually every industry, in the U.S. and abroad. In this classic bestseller he offers new managers a comprehensive primer to the essentials of effective management—delegation, problem solving, motivation, time management, communication, and performance appraisal. Now teamed up with his daughter, he has expanded and updated this handy guide to reflect the management issues of the '90s, including stress management and team building. Packed with practical examples, no-nonsense advice, and illustrative exercises, The New Supervisor is an indispensable resource for every manager on the way up.

Product Details

ISBN-13:	9780201339925
Publisher:	Basic Books
Publication date:	05/20/1998
Edition description:	REV
Pages:	320
Product dimensions:	5.50(w) x 8.25(h) x (d)
Lexile:	1090L (what's this?)

About the Author

Martin M. Broadwell is president of the Center for Management Services, Inc., in Decatur, Georgia. Formerly the director of engineering training at Bell Telephone Company, he taught management training at the Executive Management Institute at the University of Michigan for twenty-seven years. He lives in Decatur, Georgia.

Carol Broadwell Dietrich is president of Training Systems International, specializing in training for first-line supervisors. She also lectures at the University of Michigan. She lives in Atlanta.

Table of Contents

Preface to the Fifth Edition

Acknowledgments

Prologue

1 A New Attitude toward the Job

2 A New Attitude toward the Subordinate

3 A New Attitude toward the Boss

4 Supervisors' Relations with Their Coordinates

5 Monitoring and Managing Stress

6 The Importance of Good Communications

7 Setting Up the Work (Planning and Organizing)

8 Getting the Work Done (Directing and Controlling)

9 Delegation

10 Motivating by Enriching the Job

11 Interviewing Skills

12 Training: The Supervisors' Responsibility

13 How to Run a Good Meeting (Conference Leadership)

14 Problem Solving

15 Oral and Written Presentations

16 Team Building

17 Self-Development and Evaluation

Epilogue

Index