The Manager's Pocket Guide to Emotional Intelligence

by Emily Sterrett

Overview

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader’s EQ skills, resulting in a more successful career and a more satisfying life.

Product Details

BN ID:	2940012331168
Publisher:	Human Resource Development Press
Publication date:	01/01/2000
Series:	The Manager's Pocket Guide Series , #11
Sold by:	Barnes & Noble
Format:	eBook
Pages:	140
File size:	368 KB

About the Author

Emily A. Sterrett is President of her own training and management consulting firm, PerformanceWorks, LLC. She has over twenty years experience in project and people management, career counseling and college teaching in management and psychology. She has a Ph. D. in Social Psychology. Her consulting specialities include leadership development, emotional intelligence, teambuilding and employee morale and retention.