The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships

by Jeanne Segal

Overview

Learn how to increase your emotional intelligence with five simple tools

It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy—with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.

You'll learn how to:

• “Read” other people
• Make powerful connections
• Defuse arguments and conflicts
• Repair wounded feelings
• Understand nonverbal cues
• Build stronger, more satisfying relationships

Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others—sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn.

Product Details

ISBN-13:	9780071544559
Publisher:	McGraw-Hill Professional Publishing
Publication date:	07/01/2008
Pages:	240
Sales rank:	412,175
Product dimensions:	5.40(w) x 8.10(h) x 0.60(d)

About the Author

Jeanne Segal, Ph.D., is a psychologist, sociologist, popular speaker, internationally recognized author, and managing editor of the premier health and relationship website, www.Helpguide.org.

Jaelline Jaffe is a psychologist and trainer specializing in relationship issues.

Table of Contents

Introduction: Wordless Communication Creates Emotionally Intelligent Relationships
Chapter 1: Why the Discovery of a Special Relationship Matters in Future Relationships
Chapter 2: How Our First Relationship Creates Trust in Ourselves and Others?
Chapter 3: Why Stress Cripples our Ability to Communicate Effectively
Chapter 4: Tool #1: The Elastic; Stress Busting to Build Socially Intelligent Emotional Muscle
Chapter 5: Tool #2: The Glue; Why Emotional Communication Attracts and Preserves Relationships
Chapter 6: Raising Your Emotional IQ
Chapter 7: Tool #3: The Pulley; Nonverbal Communication: The Hidden Language of Emotional Intelligence
Chapter 8: Speaking Louder Without Words Than With Them
Chapter 9: Tool #4: The Ladder; How Playfulness Invigorates Communication
Chapter 10: Joyful Practices that Strengthen Communication
Chapter 11: Tool #5: The Velvet Hammer; How Conflict Resolution Builds Trust in Relationships
Chapter 12: Strategies for Turning Mad into Glad
Conclusion: Preserving Positive Change in Your Life