Table of Contents
Introduction 1
Part One Introducing delegation
1 The definition of delegation 9
2 The benefits of delegation 19
3 The value of delegation 27
4 Types of delegation 47
Part Two Getting delegation to work
5 Barriers to delegation 65
6 Over-capability 85
7 The delegation mindset 91
Part Three Your delegation plan
8 Step 1: Why delegate01
9 Step 2: What to delegate? 113
10 Step 3: Who to delegate to 127
11 Step 4: Getting from ‘I do’ to ‘You do’ 161
12 Step 5: How to delegate 167
Part Four Delegation in context
13 Delegation as a new leader 191
14 Delegation and other leadership skills 205
15 Disastrous delegation 211
16 Delegation for parents 219
Conclusion: To only do, what only you can do 241
Appendix 1: The art of delegation white paper 243
Appendix 2: The art of delegation manifesto 255
About the Author 258
Acknowledgements 259
Index 261