The Framework for Successful Customer Service

by Alexia Georghiou

Overview

Author Your Path to Success by exploring the power of communication, problem solving, empathy, belonging & creativity. The Framework for Successful Customer Service is a guide to soften your approach to finding solutions with ease. You can harness the energy and create positive interaction every time without sacrificing your own well-being. Develop the professional acumen for resiliency with human interaction.

Tell your story & what makes your tree of life thrive.
Map the customer's story with empathy.
Follow the Framework every time!

Alexia Georghiou is an International Speaker, Author, Life Coach & Consultant who teaches The Framework for Successful Customer Service across industries. Every person who interacts with human beings at work needs this book. Soft skills are a commodity that artificial intelligence will not be able to replace. Level up your competencies by working through the material offered in this book. We can offer the customer a solution meeting their needs and wants, without sacrificing our own well-being. Integrating work and life is not easy in this ever changing world. Use empathy mapping for the customer. Author your pathway to success today.Art is to dream with daily choices, be in the moment, grasp the realities of our past, and move forward to a future.~Alexia Georghiou
This is your path to success!

Product Details

BN ID:	2940162853541
Publisher:	Life Betterment Through God, LLC
Publication date:	04/01/2021
Sold by:	Barnes & Noble
Format:	eBook
File size:	17 MB
Note:	This product may take a few minutes to download.

About the Author

Alexia Georghiou, founder principal with The Resilient Pathway, is a consultant with 25 years of experience teaching healthy cultural & social norms to individuals, groups, & families with well-being tools, fostering wholeness in communities. Life Betterment Through God coaching program with a specialty integrating Biblical principles. Founder Knoxville Happiness Coalition with aligned mission with World Happiness Fest to promote worldwide well-being initiatives. Specialist with communication, problem solving & conflict resolution training, evidenced by the ability of families worked with to mend relationships and meet life goals. She has executed communication strategies with payers, resulting in retention of clients for mental health providers; 30% above the industry standard. She has a passion to foster well-being in individuals, teams & organizations through effective change management strategies. Certified in Leadership & Management with a thorough understanding how management techniques impact human behavior, positively affecting employee engagement, productivity, & organizational bottom line earnings. She currently serves on the board of The Knoxville Association of Women Executives as President Elect/VP, in preparation of being the President in 2022. Her courses on resilience, motivating multi-generational teams and organizational culture are elective courses for The University of Tennessee Conferences & Non-Credit Programs Leadership and Supervisory Management Certificates.