The First-Time Manager

by Jim McCormick

Overview

MORE THAN 500,000 COPIES SOLD!

The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager.

Learn to conquer every challenge like a seasoned pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this expert guide has brought newcomers up to speed on the realities of managing people.

The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more.

The jump from star employee to new manager is bigger than most people realize — with opportunities to fail at every step. Stumbling your way through isn't an option.

In The First-Time Manager, you will learn essential skills including:

• Leading meetings.
• Hiring employees.
• Motivating others.
• Actively listening.
• Staying calm under pressure.
• Overcoming resistance.

With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.

Product Details

ISBN-13:	9781400233588
Publisher:	HarperCollins Leadership
Publication date:	10/05/2021
Series:	First-Time Manager Series
Pages:	304
Sales rank:	58,624
Product dimensions:	5.40(w) x 8.30(h) x 0.90(d)

About the Author

Jim McCormick(Denver, CO) is founder and president of the Research Institute for Risk Intelligence, and the former COO of the nation’s fifth-largest architectural firm. As an organizational consultant and executive coach, he has extensive experience working with CEOs and other leaders.

Table of Contents

Preface to the Seventh Edition vii

Acknowledgments viii

Introduction ix

Part 1 So You're Going to Manage People 1

1 The Road to Management 3

2 Starting Out 9

3 Building Trust and Confidence 19

4 Show Your Appreciation 23

5 Being an Active Listener 27

6 The New Manager's Job and Pitfalls to Avoid 33

7 Dealing with Your Superiors 39

8 Choosing a Managerial Style of Your Own 49

Part 2 Tackling Your New Duties 55

9 Building a Team Dynamic 57

10 Management Versus Leadership 63

11 Managing Problem Employees 65

12 Hiring and Interviewing 71

13 Training Team Members 83

14 Managing Change: Dealing with Resistance 91

15 Disciplining the Employee 95

16 "Oh My God! I Can't Fire Anyone!" 105

17 Having a Legal Awareness 115

Part 3 Working with People, Building Relationships, and Managing Risks 123

18 No Secrets 125

19 The Human Resources Department 129

20 The Current State of Loyalty 133

21 Is There Such a Thing as Motivation? 135

22 Understanding Risk Inclination 143

23 Encouraging Initiative and Innovation 151

24 Improving Outcomes 157

25 The Generation Gap 163

26 Managing Remote Employees 169

27 Social Media in the Workplace 173

Part 4 Job Descriptions, Performance Appraisals, and Salary Administration 175

28 Writing Job Descriptions 177

29 Doing Performance Appraisals 181

30 Salary Administration 195

Part 5 Improving and Developing Yourself 203

31 Having Emotional Intelligence 205

32 Developing a Positive Self-Image 209

33 Managing Your Own Time 227

34 The Written Word 237

35 The Grapevine 241

36 Your Best Friend: Delegation 243

37 A Sense of Humor 249

38 Managing, Participating in, and Leading Meetings 253

39 Taking Center Stage: The Role of Public Speaking in Your Career 263

40 A Few Body Language Insights 269

Part 6 The Complete Person 273

41 Coping with Stress 275

42 Having Balance in Your Life 279

43 A Touch of Class 283

Conclusion 285

Index 289