Charles A. Bowsher
This is one of the best books I have ever read on how to improve the operations of government. Ira Goldstein has had a forty-five year career as a senior government official in Washington and also as a senior consultant with two major consulting firms—Deloitte and Arthur Andersen. Anyone, elected officials, presidential appointees, career government executives, consultants, and even young government recruits, would benefit from reading this book in order to assist them in achieving success when working in or for the government.
Rosemary O'Leary
Ira Goldstein is a modern day Chester Barnard offering wise insights, stories, and tips based on his years working at the highest levels of U.S. government. This book is a must read for anyone seeking to be successful in the business of government at any level.
Chris Van Hollen
I have long believed that government can be a powerful force for positive change. But too often, progress is hampered by preventable breakdowns in leadership. Ira Goldstein’s blueprint for effective management — even in the face of unpredictable challenges, like budget stalemates in Congress — offers valuable guidance to fully harness the power of our talented federal workforce to improve the lives of every American.
Paul Posner
This book offers a penetrating overview of the challenges involved in managing federal agencies during a time of challenging deficits, record polarization and rising public expectations. The book delivers numerous important insights, gleaned from the author's distinguished career as a leader in federal agencies and major consulting firms. Importantly, many of the cases covered offer positive examples of hard working senior managers achieving reform and change — a refreshing antidote to the prevailing cynicism about public service.
Paul A. Volcker
Far too often these days, public service is denigrated. It’s easy to point to failures—failures rooted in politics as well as management—in the administration of public policies. Ira Goldstein has a different perspective in The Federal Management Playbook. Government is important. It’s not going to go away and it’s enormously complex. We’ve got to do better. We need good 'bureaucrats'—skilled, committed, experienced career officials. We also need political direction and oversight, and these days we need competent consultants and contractors. The Playbook hammers home ways and means of working together to achieve the effective and efficient execution of public policies that we want and deserve.