Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths.
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The Bureaucrat and the Poor: Encounters in French Welfare Offices
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths.
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The Bureaucrat and the Poor: Encounters in French Welfare Offices
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The Bureaucrat and the Poor: Encounters in French Welfare Offices
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Product Details
ISBN-13: | 9781409492603 |
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Publisher: | Ashgate Publishing Ltd |
Publication date: | 11/28/2012 |
Sold by: | Barnes & Noble |
Format: | eBook |
File size: | 2 MB |
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