Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation
As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations. This book is a co-publication with itSMF USA and is the second book in the Thought Leadership Series
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Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation
As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations. This book is a co-publication with itSMF USA and is the second book in the Thought Leadership Series
45.33
In Stock
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Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation
![Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation](http://vs-images.bn-web.com/static/redesign/srcs/images/grey-box.png?v11.11.3)
Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation
45.33
In Stock
Product Details
BN ID: | 2940159596055 |
---|---|
Publisher: | IT Governance Publishing Ltd |
Publication date: | 10/23/2018 |
Edition description: | Unabridged |
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