Telephone Triage Protocols for Nurses

by Julie K. Briggs

Overview

Performing triage requires the ability to make quick, evidence-based decisions based on limited information. Nurses are often required to preform triage either over the phone, in urgent care settings, in the emergency department, and even in office settings. This reference provides over 200 triage protocols for evaluating a person’s symptoms. Each symptom entry lists pertinent questions grouped by urgency level and advises the clinician when and where the patient should be referred. This book is a need to have, comprehensive, user-friendly resource for every nurse who performs triage.

Product Details

ISBN-13:	9781975136895
Publisher:	Wolters Kluwer Health
Publication date:	05/06/2020
Sold by:	Barnes & Noble
Format:	eBook
Pages:	630
File size:	2 MB

About the Author

Briggs, Julie K., RN, BSN, MHA

Editorial Reviews

Reviewer: Anna L. Jarrett, PhD, ACNP, FNP - BC(University of Arkansas)
Description: This reference for telephone triage nurses contains concise, accurate and helpful protocols.
Purpose: The purpose is to help medical offices, emergency departments, urgent care centers, clinics, schools, home health agencies, occupational health departments, managed healthcare providers, and all nurses who receive calls for advice. The book is updated, current, and definitely needed.
Audience: Although written for qualified telephone triage nurses, the book also can be useful for practitioners working in the emergency department or as hospitalist nurse practitioners.
Features: The book covers almost anything that a triage nurse could receive a call about. What's notable is that it includes the contemporary topics of bedbug problems, tattoo problems, and emergency contraception. It also includes reminders to help the user document accurately. The appendix is comprehensive and augments the topic review for each subject.
Assessment: This is an excellent resource. It would be more helpful if it fit in the pocket of a standard lab coat and even more helpful as an e-book for practitioners on the go. The updates necessitate the new edition.

Doody's Review Service