David W. Beskeen has authored or co-authored over 65 successful computer books since 1992, including more than 40 educational titles for Course Technology and Cengage. He has guided readers in mastering PowerPoint, Word, Excel, Internet Explorer, Outlook, Windows, LiveMotion and other leading proprietary software packages. An expert in applied technology, Beskeen has extensive teaching and consulting experience in today's computer technology.
Jennifer T. Campbell has written and co-authored several other leading technology texts, including TECHNOLOGY FOR SUCCESS, DISCOVERING THE INTERNET, WEB DESIGN: INTRODUCTORY, MICROSOFT EXPRESSION WEB INTRODUCTORY CONCEPTS AND TECHNIQUES, COMPUTER LITERACY BASICS: MICROSOFT OFFICE 2007 COMPANION and MICROSOFT OFFICE QUICK REFERENCE POCKET GUIDE. For over 25 years, she has served integral roles in computer educational publishing as an editor, author and marketing manager. She holds a B.A. in English from The College of William and Mary.
Dr. Mark Ciampa is a professor of information systems in the Gordon Ford College of Business at Western Kentucky University in Bowling Green, Kentucky. Prior to this current role, he served as an associate professor and the director of academic computing at Volunteer State Community College in Gallatin, Tennessee, for 20 years. Dr. Ciampa has worked in the IT industry as a computer consultant for businesses, government agencies and educational institutions. He has published more than 20 articles in peer-reviewed journals and has written more than 25 technology textbooks, including CompTIA CySA+ Guide to Cybersecurity Analyst, Security+ Guide to Network Security Fundamentals, Security Awareness: Applying Practical Security in Your World, CWNA Guide to Wireless LANS, and Guide to Wireless Communications. Dr. Ciampa holds a Ph.D. in technology management with a specialization in digital communication systems from Indiana State University and has certifications in security and healthcare.
Barbara Clemens has been a writer, editor, software product manager and instructor for more than 30 years. She has worked with Addison-Wesley Publishing, Course Technology and Cengage Learning. Ms. Clemens has edited and written numerous leading Microsoft Office and Microsoft Windows textbooks and has created instructional videos and online courses for MS Office.
Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses.
