Supervision: Concepts and Practices of Management / Edition 13

by Edwin C. Leonard, Kelly A. Trusty

Overview

Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from the authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, letting you experience supervisory roles yourself. Special attention to diversity and ethics also helps you develop a better sense of life beyond the classroom and enhances the text's extensive coverage of communication, decision making, conflict resolution, and other essential supervisory skills.

Product Details

ISBN-13:	9781285866376
Publisher:	Cengage Learning
Publication date:	01/01/2015
Series:	MindTap Course List
Edition description:	New Edition
Pages:	656
Product dimensions:	7.90(w) x 9.90(h) x 0.90(d)

About the Author

Dr. Leonard was professor emeritus of marketing and management at Indiana University, Purdue University Fort Wayne (IPFW, now PFW). During his forty-plus year tenure, he held various faculty and administrative positions, including chair of the management and marketing department. Following his retirement from IPFW, he was part of the Core Leadership Faculty, Master of Science in Leadership, at Trine University, where he developed and taught courses in organizational behavior, leadership, human resources, industrial relations and strategic management. Dr. Leonard also delivered full-service consulting for thirty years and conducted seminars for thousands of executives worldwide. Widely published, his research on employee involvement and motivation; organizational culture, climate, and leadership; human resource interventions; and case development has appeared in various journals, earned numerous awards, and been featured in multiple textbooks. Dr. Leonard earned his bachelor's, master's, and doctoral degrees from Purdue University. Dr. Leonard passed away on December 7, 2020 but his work lives on.


Dr. Kelly Trusty is an associate professor of business administration, management and marketing at Trine University in Angola, Indiana, where she delivers courses in supervision, leadership, marketing and social innovation. She also designs and directs co-curricular professional development workshops and facilitates interdisciplinary student leadership programming. Dr. Trusty also serves as an independent management, marketing and strategic planning consultant to not-for-profit and governmental organizations throughout the Midwest. Dr. Trusty received her bachelor's degree from Purdue University, her master's degree from Ball State University, her M.B.A. from Trine University and her doctorate in philosophy from the Western Michigan University School of Public Affairs and Administration. Dr. Trusty s research and consulting on organizational behavior, leadership, human resource interventions, collaborative strategic planning, and technology adoption has been presented internationally, disseminated in a variety of publications and awarded recognition by business and educational organizations. Trusty's enthusiasm, technological expertise and life-long journey of demonstrating what it takes to be successful in a supervisory role make her real-world experiences resonate with students.

Table of Contents

Part I: SUPERVISORY MANAGEMENT OVERVIEW AND CHALLENGES. 1. The Supervisory Challenge. 2. The Management Functions. 3. Supervisory Planning. 4. Supervising a Diverse Workforce. Critical Incidents Part I. Part II: ESSENTIALS OF EFFECTIVE SUPERVISION. 5. Leadership and Followership. 6. Communicating in a Noisy World. 7. Principles of Motivating Followers. 8. Solving Problems, Making Decisions and Managing Change. Critical Incidents Part II. Part III: ORGANIZING, STAFFING, MANAGING AND MEASURING FOR SUCCESS. 9. The Principles of Organizing. 10. Empowering Employees for Success. 11. Building Effective Teams. 12. Performance Management. Critical Incidents Part III. Part IV: CONTROLLING AND MANAGING PERFORMANCE AND CONFLICT. 13. Fundamentals of Controlling. 14. Resolving Conflicts. 15. Positive Discipline. Critical Incidents Part IV.

Editorial Reviews

"I think this text does a great job and is easy to comprehend for my student population."

"I use the case studies in the book. They are excellent, and I give these for homework assignments often."

From the Publisher