Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
From business guru Joseph Michelli―the leadership lessons needed to thrive beyond the greatest business crisis in modern history

COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders.

The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes—Set the Foundation, Build Connections, Move with Purpose, and Harness ChangeStronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

You’ll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl’s, Marriott, and many others, you’ll seize and hold the competitive edge in your industry.

Whether you run a Fortune 500 company, own a small business, or manage a department or team—this is your moment. Stronger Through Adversity delivers everything you need to prosper—to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.

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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
From business guru Joseph Michelli―the leadership lessons needed to thrive beyond the greatest business crisis in modern history

COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders.

The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes—Set the Foundation, Build Connections, Move with Purpose, and Harness ChangeStronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

You’ll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl’s, Marriott, and many others, you’ll seize and hold the competitive edge in your industry.

Whether you run a Fortune 500 company, own a small business, or manage a department or team—this is your moment. Stronger Through Adversity delivers everything you need to prosper—to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.

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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

by Joseph A. Michelli
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

by Joseph A. Michelli

Hardcover

$25.00 
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Overview

From business guru Joseph Michelli―the leadership lessons needed to thrive beyond the greatest business crisis in modern history

COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders.

The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes—Set the Foundation, Build Connections, Move with Purpose, and Harness ChangeStronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

You’ll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl’s, Marriott, and many others, you’ll seize and hold the competitive edge in your industry.

Whether you run a Fortune 500 company, own a small business, or manage a department or team—this is your moment. Stronger Through Adversity delivers everything you need to prosper—to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.


Product Details

ISBN-13: 9781264257393
Publisher: McGraw Hill LLC
Publication date: 12/24/2020
Pages: 288
Sales rank: 1,031,734
Product dimensions: 6.30(w) x 8.90(h) x 1.20(d)

About the Author

Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who shares his knowledge of exceptional business practices in ways that help companies develop joyful and productive workplaces, with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.

Table of Contents

Foreword John Yokoyama ix

Acknowledgments xi

Chapter 1 Leadership Forged Through Adversity 1

Part 1 Set The Foundation

Chapter 2 Put Your Mask on First 15

Chapter 3 Leave the Island, Follow the Terrain 25

Chapter 4 Practice Employee Obsession 35

Chapter 5 Set Safety Supreme 47

Part II Build Connections

Chapter 6 Listen beyond the Worlds 59

Chapter 7 Seek Carefully and Speak Truthfully 71

Chapter 8 Choose Words Wisely 81

Chapter 9 Bring Yourself to Work 91

Part III Move With Purpose

Chapter 10 Act Your Culture 105

Chapter 11 Be a Value Leader 115

Chapter 12 Convey Compassion 127

Chapter 13 Shift Front, Middle, Back 137

Part IV Harness Change

Chapter 14 Streamline Productivity 151

Chapter 15 Pivot with Urgency 163

Chapter 16 Decide with Moral Courage 173

Chapter 17 Foster Collaboration 185

Part V Forge The Future

Chapter 18 Reenergize with Gratitude 197

Chapter 19 Make It Personal 209

Chapter 20 Run Toward the Future 221

Chapter 21 Engineer Legacy 231

Chapter 22 Continuing the Conversation 239

List of Contributors 243

Notes 251

Index 259

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