Standard Operating Procedures: Customer Experience in the Medical Billing Industry: Optimized Time Freedom for Sustainable Desired Existence

by Latchmie Lalchand

Overview

This ebook is designed to be used as a roadmap for medical billing professionals seeking to improve both their internal processes and the experience of the patients they serve. By leveraging effective SOPs, prioritizing empathetic communication, and strategically implementing technology, billing departments can significantly enhance customer satisfaction while also improving operational efficiency. Each chapter in this book dig into a different aspect of the medical billing process, offering insights, strategies, and actionable steps to drive improvements.

Product Details

BN ID:	2940186049753
Publisher:	Latchmie Lalchand
Publication date:	08/24/2024
Series:	Customer Experience , #2
Sold by:	Barnes & Noble
Format:	eBook
Sales rank:	766,395
File size:	2 MB

About the Author

Latchmie Lalchand is an experienced accountant with over 25 years in the financial industry, spanning both corporate and retail sectors. She earned her undergraduate degree from Pace University and pursued her graduate studies at Syracuse University, where she honed her expertise in accounting and financial management. As a dedicated professional, Latchmie has navigated the complexities of financial systems and contributed significantly to various organizations. Latchmie is CEO and founder of LDL Management Consulting Services LLC (LDL). Latchmie has masterfully combined her background in accounting with a passion for cutting-edge technology. Her leadership has propelled LDL to AI-driven solutions, transforming customer experiences and streamlining business processes.