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Right First Time: Using Quality Control for Profit

Right First Time: Using Quality Control for Profit


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Knowledge, Groupware, and the Internet details the convergence of modern knowledge management theory and emerging computer technologies, and discusses how they collectively enable business change and enhance an organization's ability to create and share knowledge. This compendium of authoritative articles explains the relationship between knowledge management and two major technologies enabling it: Groupware and the Internet. These critical technologies help an organization evolve from individual to group knowledge, quickly make tacit knowledge explicit, and enable people to use and apply this knowledge. Knowledge, Groupware and the Internet helps readers understand how to unite the people and technologies that define effective knowledge management.

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Product Details

ISBN-13: 9781138464360
Publisher: Taylor & Francis
Publication date: 08/15/2017
Product dimensions: 5.44(w) x 8.50(h) x (d)

About the Author

Frank Price's insights into organizational behaviour have helped hundreds of companies towards higher performance. He has published over 100 stories and articles and is the author of Right Every Time and Loving Work also published by Gower.

Table of Contents

Contents: Foreword; Part I Quality and the Manufacturing Process: The role of quality; CAN we make it OK?; ARE we making it OK?; HAVE we made it OK?; COULD we make it better?; The quest for quality. Part II Quality and People: Outsiders; Insiders; Making quality happen; Where there's a Will ...; Appendix of standard procedures; Sources of further information; Glossary; Index.

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