The Reputation Society: How Online Opinions Are Reshaping the Offline World

The Reputation Society: How Online Opinions Are Reshaping the Offline World

The Reputation Society: How Online Opinions Are Reshaping the Offline World

The Reputation Society: How Online Opinions Are Reshaping the Offline World

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Overview

Experts discuss the benefits and risks of online reputation systems.

In making decisions, we often seek advice. Online, we check Amazon recommendations, eBay vendors' histories, TripAdvisor ratings, and even our elected representatives' voting records. These online reputation systems serve as filters for information overload. In this book, experts discuss the benefits and risks of such online tools.

The contributors offer expert perspectives that range from philanthropy and open access to science and law, addressing reputation systems in theory and practice. Properly designed reputation systems, they argue, have the potential to create a “reputation society,” reshaping society for the better by promoting accountability through the mediated judgments of billions of people. Effective design can also steer systems away from the pitfalls of online opinion sharing by motivating truth-telling, protecting personal privacy, and discouraging digital vigilantism.

Contributors
Madeline Ashby, Jamais Cascio, John Henry Clippinger, Chrysanthos Dellarocas, Cory Doctorow, Randy Farmer, Eric Goldman, Victor Henning, Anthony Hoffmann, Jason Hoyt, Luca Iandoli, Josh Introne, Mark Klein, Mari Kuraishi, Cliff Lampe, Paolo Massa, Hassan Masum, Marc Maxson, Craig Newmark, Michael Nielsen, Lucio Picci, Jan Reichelt, Alex Steffen, Lior Strahilevitz, Mark Tovey, John Whitfield, John Willinsky, Yi-Cheng Zhang, Michael Zimmer


Product Details

ISBN-13: 9780262297585
Publisher: MIT Press
Publication date: 01/20/2012
Series: The Information Society Series
Sold by: Penguin Random House Publisher Services
Format: eBook
Pages: 248
File size: 502 KB
Age Range: 18 Years

About the Author

Hassan Masum is a policy and technology strategist and Affiliate Researcher at the Waterloo Institute for Complexity and Innovation at the University of Waterloo.

Mark Tovey is an Affiliate Researcher at the Waterloo Institute for Complexity and Innovation at the University of Waterloo. He is the editor of Collective Intelligence: Creating a Prosperous World at Peace.

Hassan Masum is a policy and technology strategist and Affiliate Researcher at the Waterloo Institute for Complexity and Innovation at the University of Waterloo.

Mark Tovey is an Affiliate Researcher at the Waterloo Institute for Complexity and Innovation at the University of Waterloo. He is the editor of Collective Intelligence: Creating a Prosperous World at Peace.

John Willinsky is Pacific Press Professor of Literacy and Technology at the University of British Columbia. He is the author of Empire of Words: The Reign of the OED and a developer of Open Journals Systems software.

Table of Contents

Foreword: Trust, Reputation Systems, and the Immune System of Democracy Craig Newmark ix

Acknowledgments xiii

Introduction: Building the Reputation Society Hassan Masum Mark Tovey Yi-Cheng Zhang xv

I Understanding Reputation 1

1 Designing Reputation Systems for the Social Web Chrysanthos Dellarocas 3

2 Web Reputation Systems and the Real World Randy Farmer 13

3 An Inquiry into Effective Reputation and Rating Systems John Henry Clippinger 25

II Regulating Societies 37

4 The Biology of Reputation John Whitfield 39

5 Regulating Reputation Eric Goldman 51

6 Less Regulation, More Reputation Lior Jacob Strahilevitz 63

III Amplifying Signals 75

7 The Role of Reputation Systems in Managing Online Communities Cliff Lampe 77

8 Attention Philanthropy: Giving Reputation a Boost Alex Steffen 89

9 Making Use of Reputation Systems in Philanthropy Marc Maxson Mari Kuraishi 97

IV Supporting Science 109

10 The Measurement and Mismeasurement of Science Michael Nielsen 111

11 Usage-Based Reputation Metrics in Science Victor Henning Jason Hoyt Jan Reichelt 119

12 Open Access and Academic Reputation John Willinsky 129

V Improving Policy 139

13 Reputation-Based Governance and Making States "Legible" to Their Citizens Lucio Picci 141

14 Trust It Forward: Tyranny of the Majority or Echo Chambers? Paolo Massa 151

15 Rating in Large-Scale Argumentation Systems Luca landoli Josh Introne Mark Klein 163

VI The Reputation Society 173

16 Privacy, Context, and Oversharing: Reputational Challenges in a Web 2.0 World Michael Zimmer Anthony Hoffman 175

17 The Future of Reputation Networks Jamais Cascio 185

18 "I Hope You Know This Is Going on Your Permanent Record" Madeline Ashby Cory Doctorow 195

Contributors 205

Index 213

What People are Saying About This

Danielle Keats Citron

The Reputation Society enriches the discussion of reputation by bringing together technologists, philosophers, legal scholars, and industry leaders to sort through the promise and perils we face today. It covers the practical, for those interested in the nuts and bolts of the challenges we face today, and the theoretical, for those looking to engage in broader discussions of the ethical and moral concerns. In short, a terrific and enlightening read!

Judith Donath

As our societies expand from local villages to global networks, our ways of assessing and sharing reputation—the foundation of trust and community—must also evolve, but how? The thoughtful and thought-provoking essays in The Reputation Society bring a wide range of perspectives to this question, including the design of technological solutions, applications in philanthropy, science and governance, and warnings about the loss of privacy and autonomy. It is a fascinating collection of readings not only for scholars, but for anyone interested in the dynamics of the reviews and recommendations that shape our decisions—or in the future of how we will judge and be judged.

Paul Resnick

Today is tomorrow's yesterday. These provocative essays, by some of the leading thinkers in the domain of reputation systems, illuminate how reputations regulate actions across time and social distance and point to the opportunities and obstacles that reputation systems present for commerce and democracy.

Endorsement

The Reputation Society enriches the discussion of reputation by bringing together technologists, philosophers, legal scholars, and industry leaders to sort through the promise and perils we face today. It covers the practical, for those interested in the nuts and bolts of the challenges we face today, and the theoretical, for those looking to engage in broader discussions of the ethical and moral concerns. In short, a terrific and enlightening read!

Danielle Keats Citron, Professor of Law, University of Maryland School of Law

From the Publisher

As our societies expand from local villages to global networks, our ways of assessing and sharing reputation—the foundation of trust and community—must also evolve, but how? The thoughtful and thought-provoking essays in The Reputation Society bring a wide range of perspectives to this question, including the design of technological solutions, applications in philanthropy, science and governance, and warnings about the loss of privacy and autonomy. It is a fascinating collection of readings not only for scholars, but for anyone interested in the dynamics of the reviews and recommendations that shape our decisions—or in the future of how we will judge and be judged.

Judith Donath, Fellow, Berkman Center for Internet and Society, Harvard University

Today is tomorrow's yesterday. These provocative essays, by some of the leading thinkers in the domain of reputation systems, illuminate how reputations regulate actions across time and social distance and point to the opportunities and obstacles that reputation systems present for commerce and democracy.

Paul Resnick, Professor, University of Michigan School of Information

The Reputation Society enriches the discussion of reputation by bringing together technologists, philosophers, legal scholars, and industry leaders to sort through the promise and perils we face today. It covers the practical, for those interested in the nuts and bolts of the challenges we face today, and the theoretical, for those looking to engage in broader discussions of the ethical and moral concerns. In short, a terrific and enlightening read!

Danielle Keats Citron, Professor of Law, University of Maryland School of Law

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