Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

by Phil Simon

Overview

Winner: International Book Award, Business: Communications/Public Relations

Microsoft Teams. Slack. Zoom. Google Workspace.

Every day, hundreds of millions of people use these über-popular collaboration tools, but only in decidedly limited ways: as email and Skype replacements. Because these folks are merely scratching the surface of what these robust collaboration hubs can do, they fail to realize their massive benefits.

Blame ignorance, not malice. With rare exception, organizations, executives, and rank-and-file employees have historically worked in piecemeal fashions. They have lacked a holistic framework to fully understand the remarkable power of these applications, much less unleash them.

At least until now.

Reimagining Collaboration-the eleventh book from award-winning author and world-renowned collaboration expert Phil Simon-provides this essential gestalt. Simon introduces a bold new model of work. Ideal for HR professionals, knowledge workers, executives, remote workers, and small business owners, this timely, ambitious, and provocative book offers concrete tips for companies and groups on how to transform the way they work by embracing hubs and spokes.

Product Details

ISBN-13:	9780982930274
Publisher:	Racket Publishing
Publication date:	01/18/2021
Sold by:	Barnes & Noble
Format:	eBook
Pages:	284
Sales rank:	246,397
File size:	5 MB

About the Author

Phil Simon is a frequent keynote speaker, recognized collaboration and technology authority, and college professor-for-hire. He is the award-winning author of eleven books, most recently Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. He helps organizations communicate, collaborate, and use technology better. Harvard Business Review, the MIT Sloan Management Review, Wired, NBC, CNBC, BusinessWeek, and The New York Times have featured his contributions. He also hosts the podcast Conversations About Collaboration.

Table of Contents

Introduction xix

Part I: The Collaboration Imperative 1

Chapter 1: The Evolution of Collaboration 3

Chapter 2: Collaboration in Context 19

Chapter 3: The Benefits of Reimagining Collaboration 43

Chapter 4: Why Email Inhibits Collaboration 51

Part II: Better Collaboration Through Technology 61

Chapter 5: Reimagining Workplace Technology 63

Chapter 6: The Hub-Spoke Model of Collaboration 79

Chapter 7: How to Select an Internal Collaboration Hub 99

Chapter 8: Why Collaboration Hubs Can Disappoint 117

xiv Reimagining Collaboration

Part III: Moving From Theory to Practice 127

Chapter 9: Reviewing Implementation Strategies 129

Chapter 10: Reimagining Business Processes 139

Chapter 11: Collaboration Killers and How to Handle Them 153

Chapter 12: The Myths of Collaboration 167

Chapter 13: Reimagining Communication and Human

Resources 183

Part IV: What Now? 195

Chapter 14: Why Effective Collaboration Requires Lifelong Learning 197

Chapter 15: The Future of Collaboration 207

Chapter 16: Recommendations for Reimagining Collaboration 221

Conclusion and Parting Words 229

Thank-You 231

Suggested Reading 233

Acknowledgments 235

About the Author 237

Index 239

Endnotes 249