Fiorenzo Franceschini is a full professor of quality engineering at the Department of Management and Production Engineering (DIGEP), Politecnico di Torino (Italy). He has co-authored seven books, more than two hundred papers in international journals and conference proceedings, and two patent applications. His research interests are in the fields of quality engineering, manufacturing servitization and performance measurement systems. He is a member of the American Society for Quality (ASQ), the global leader in quality improvement and standards.
Domenico A. Maisano Ph.D. is an associate professor of quality engineering at the Department of Management and Production Engineering (DIGEP), Politecnico di Torino (Italy). He has co-authored three books, more than one hundred papers in international journals and conference proceedings, and three patent applications. His main scientific interests are in the fields of quality engineering, performance metrics and industrial metrology.
Luca Mastrogiacomo Ph.D. is an associate professor of quality engineering at the Department of Management and Production Engineering (DIGEP), Politecnico di Torino (Italy). He has co-authored two books, more than one hundred publications in international journals and conference proceedings, and three patent applications. His research interests are in the fields of quality engineering, collaborative robotics and manufacturing servitization.