Table of Contents
Prologue: Florida, November 2000 1
Introduction: Organizing Is About Raising Expectations 12
1 Whole-Worker Organizing in Connecticut 27
2 The Yo-yo: Into and Out of the National SEIU 60
3 Bumpy Landing in Las Vegas 84
4 Round One: Reorganizing Desert Springs and Valley Hospitals, and Why Labor Should Care More about Primaries than about General Elections 110
5 Laying the Foundation: At Catholic Healthcare West, an Enlightened CEO; at SEIU, an Unenlightened President 143
6 Government Workers Get Militant: Big, Representative Bargaining Versus Bad Laws and Bullies 161
7 Launching the 2006 Las Vegas Labor Offensive 184
8 The Gloves Come Off: Union Busters, the NLRB, and a Purple RV 191
9 The Gold Standard: What a Good Contract Looks Like, and How It Relates to Patient Care 208
10 The CEO, the Union Buster, and the Gunrunner 216
11 Full Court Press 229
12 Strike! Victory at Universal Health Services, Victory in the Public Sector 247
13 Things Fall Apart: How National and Local Labor Leaders Undermined the Workers of Nevada 274
Epilogue: New York, May 2012 309
Acknowledgments 316
Index 319