Table of Contents
Acknowledgments
Introduction O. Jane Allen and Lynn H. Deming
PART I. COMMUNICATION AND THE MANAGER
Managing Technical Publications: A Growing and Changing Responsibility James W. Souther
Designing Noise Audits to Improve Managerial-Employee Communication Renee B. Horowitz and Robert V. Peltier
Technical Communication Models That Ensure Productive Meetings Marian G. Barchilon
PART II. MANAGEMENT AND SUPERVISION
Comprehending and Aligning Professionals and Publications Organizations Daniel L. Plung
Culture and Anarchy: What Publications Managers Should Know about Us and Them John G. Bryan
Hiring and Managing Editorial Freelancers David L. Armbruster
Managing Internships Jody H. Heiken
PART III. PROJECT MANAGEMENT AND THE INFORMATION DEVELOPMENT CYCLE
The Role of the Technical Communicator Within Organizational Information Development Cycles Christopher J. Forbes
Project Management: The Art of Managing Deadlines Barbara Weber
The Project Worksheet for Efficient Writing Management John S. Harris
Document Standardization: Maintaining Project Harmony Lynn H. Deming
Estimating Costs for Documentation Projects David L. Smith
Robert M. Brown
PART IV. LEGAL AND ETHICAL ISSUES
Managing Publications According to Legal and Ethical Standards Carolyn D. Rude
Rhetoric, Ethical Codes, and the Revival of Ethos in Publications Management Stuart C. Brown
PART V. PEDAGOGY
Can We Be Partners? Industry/Corporate Advisory Boards for Academic Technical Communication Programs Carole Yee
Teaching Technical Communication Majors about Organizational Management Paul V. Anderson
A Design for a Graduate Seminar in Publications Management O. Jane Allen
Contributors
Index
