Table of Contents
Introduction 1
Part I: Understanding Projects and What You Want to Achieve 5
Chapter 1: Success in Project Management 7
Chapter 2: Thinking Through the Life of Your Project 19
Chapter 3: Defining the Scope and Producing a Business Case 35
Chapter 4: Knowing Your Project’s Stakeholders 53
Part II: Planning Time: Determining What, When and How Much 71
Chapter 5: Planning with Deliverables First 73
Chapter 6: Planning the Activities 95
Chapter 7: Looking At Staff Resources 127
Chapter 8: Planning for Other Resources and Developing the Budget 149
Chapter 9: Planning at Different Times and Levels 163
Chapter 10: Venturing into the Unknown: Dealing with Risk and Uncertainty 173
Part III: Putting Your Management Team Together 197
Chapter 11: Organising the Project 199
Chapter 12: Working With Teams and Specialists 217
Chapter 13: Being an Effective Leader 237
Part IV: Steering the Project to Success 251
Chapter 14: Tracking Progress and Staying in Control 253
Chapter 15: Keeping Everyone Informed 279
Chapter 16: Bringing Your Project to Closure 299
Part V: Taking Your Project Management to the Next Level 313
Chapter 17: Managing Multiple Projects 315
Chapter 18: Using Technology to Up Your Game 325
Chapter 19: Monitoring Project Performance with Earned Value Management 339
Chapter 20: Project Governance and Why It’s Really Important 349
Chapter 21: ISO 21500:2012 361
Part VI: The Part of Tens 369
Chapter 22: Ten Questions to Ask Yourself as You Plan Your Project 371
Chapter 23: Ten Tips for Writing a Convincing Business Case 377
Chapter 24: Ten Tips for Being a Better Project Manager 383
Index 387