“This book provides the best treatment on the subject of economics of software quality that I’ve seen. Peppered with valuable industry data, in-depth analysis, empirical methods for quality improvement, and economic analysis of quality, this book is a must-read for anyone who is interested in this subject. With the many real-life and up-to-date examples and stories linking software quality to daily-life activities, readers will find this book an enjoyable read.”
–Stephen H. Kan, Senior Technical Staff Member and Program Manager, Software Quality–IBM Systems and Technology Group, and author of Metrics and Models in Software Quality Engineering
“Finally, a book that defines the cost and economics of software quality and their relationship to business value. Facts such as the inability of testing alone to produce quality software, the value of engineering-in quality, and the positive ROI are illustrated in compelling ways. Additionally, this book is a mustread for understanding, managing, and eliminating ‘technical debt’ from software systems.”
–Dan Galorath, CEO, Galorath Incorporated & SEER by Galorath
“Congrats to Capers and Olivier as they release their relevant, extensive, and timely research on the costs of defects in today’s software industry. The authors don’t stop with the causes of defects; they explore injection points, removal, and prevention approaches to avoid the ‘technical mortgage’ associated with defective software products. In today’s ‘quick-to-market’ world, an emphasis on strengthening the engineering in software engineering is refreshing. If you’re a software developer, manager, student, or user, this book will challenge your perspective on software quality. Many thanks!”
–Joe Schofield, Sandia National Laboratories; Vice President, IFPUG; CQA, CFPS, CSMS, LSS BB, SEI-certified instructor
“This masterpiece of a book will empower those who invest in software–and the businesses and products that depend on it–to do so wisely. It is a groundbreaking work that rigorously applies principles of finance, economics, management, quality, and productivity to scrutinize holistically the value propositions and myths underlying the vast sums invested in software. A mustread if you want to get your money’s worth from your software investments.”
–Leon A. Kappelman, Professor of Information Systems, College of Business, University of North Texas
“Capers Jones is the foremost leader in the software industry today for software metrics. The Economics of Software Quality is a comprehensive, data-rich study of challenges of quality software across the many application domains. It is an essential read for software quality professionals who wish to better understand the challenges they face and the cost and effectiveness of potential solutions. It is clear that much research and thought has been put into this.”
–Maysa-Maria Peterson Lach, Senior Principal Software Engineer, Raytheon Missile Systems
“In no other walk of life do we resist the necessity and validity of precise, rigorous measurement, as software practitioners have so vigorously resisted for more than fifty years. Capers Jones took up the challenge of bringing sanity and predictability to software production more than three decades ago, and now with Olivier Bonsignour, he brings forth his latest invaluable expression of confidence in applying standard engineering and economic discipline to what too often remains the ‘Wild, Wild West’ of software development.”
–Douglas Brindley, President & CEO, Software Productivity Research, LLC
