Please Hold! Ruminations of an Agent

by Jeff Rose-Martland

Overview

Please Hold! turns the spotlight on the dark corners of the production floor. Former agent and noted expert, Jeff Rose-Martland reveals the good, bad, and hideously ugly sides of call centre work. Part advice, part observation, this is an essential read for industry pros. Playful, provocative, and positively poignant, Please Hold! reveals the warts and beauty-marks of a billion-dollar business.

Product Details

BN ID:	2940011055683
Publisher:	Jeff Rose-Martland
Publication date:	05/16/2010
Sold by:	Smashwords
Format:	eBook
File size:	547 KB

About the Author

Jeff Rose-Martland is an award-winning author
and playwright living in St. John's, Newfoundland. He finds time to write in between raising his son, running a household, and infrequent stints in various bill-paying careers.
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Finalist for the 2010 CBC Literary Awards.

Guest panelist for the 2010 Winterset in Summer Literary Festival.

Winner of the Percy Janes First Novel Award