Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the 21st Century

Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the 21st Century

by Russell Willerton
Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the 21st Century

Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the 21st Century

by Russell Willerton

eBook

$44.49  $58.99 Save 25% Current price is $44.49, Original price is $58.99. You Save 25%.

Available on Compatible NOOK devices, the free NOOK App and in My Digital Library.
WANT A NOOK?  Explore Now

Related collections and offers


Overview

Plain Language and Ethical Action examines and evaluates principles and practices of plain language that technical content producers can apply to meet their audiences’ needs in an ethical way. Applying the BUROC framework (Bureaucratic, Unfamiliar, Rights-Oriented, and Critical) to identify situations in which audiences will benefit from plain language, this work offers in-depth profiles show how six organizations produce effective plain-language content. The profiles show plain-language projects done by organizations ranging from grassroots volunteers on a shoe-string budget, to small nonprofits, to consultants completing significant federal contacts. End-of-chapter questions and exercises provide tools for students and practitioners to reflect on and apply insights from the book. Reflecting global commitments to plain language, this volume includes a case study of a European group based in Sweden along with results from interviews with plain-language experts around the world, including Canada, England, South Africa. Portugal, Australia, and New Zealand.

This work is intended for use in courses in information design, technical and professional communication, health communication, and other areas producing plain language communication. It is also a crucial resource for practitioners developing plain-language technical content and content strategists in a variety of fields, including health literacy, technical communication, and information design.


Product Details

ISBN-13: 9781317752080
Publisher: Taylor & Francis
Publication date: 05/22/2015
Series: ISSN
Sold by: Barnes & Noble
Format: eBook
Pages: 222
File size: 2 MB

About the Author

Russell Willerton teaches in the technical communication program at Boise State University. He has published articles on visual communication, white papers in high-tech industries, and online health information.

Table of Contents


List of Figures


List of Tables


Series Editor Foreword


Preface


Acknowledgments



Chapter 1. Understanding Plain Language and Opportunities to Use It



Chapter 2. Overview of Ethics in the Technical and Professional Communication Literature



Chapter 3. Perspectives on Plain Language and Ethics from Professionals around the World



Chapter 4. Profile: Healthwise, Inc.



Chapter 5. Profile: Civic Design



Chapter 6. Profile: Restyling the Federal Rules of Evidence



Chapter 7. Profile: CommonTerms



Chapter 8. Profile: Health Literacy Missouri



Chapter 9. Profile: Kleimann Communication Group and TILA-RESPA Documentation



Chapter 10. Public Examples of Dialogic Communication in Clear Language in the 21st Century



Chapter 11. Conclusion



References

From the B&N Reads Blog

Customer Reviews