People Economics: Defining and Measuring the True Value of Human Capital

by Laura Queen

Overview

Laura has accomplished an amazing feat by introducing the worlds of economics and human resources to each other, in an accessible and engaging manner, that is constantly interesting without being patronising. It is clearly aimed at members of the C-suite and is equally very useful to Masters students from many different disciplines.

This book is:
• comprehensive - it covers the broad sweep of human capital standards
• challenging - it provokes the reader to reconsider long-held paradigms
• relevant - it includes the current debates about the future of work in the light of the COVID pandemic
• grounded - it provides a range of organisational case-studies and interviews with senior practitioners
• supported - it contains considerable current research
• helpful - it offers a huge array of metrics for the benefit of the busy HR director wanting to shift towards evidence-based HR transformation

In short, this book is ..... the one I wish I had written!

David Simmonds, Chairman, HCM METRICS
The world's first and original Lead Auditor for ISO 30414 - HR Reporting

Product Details

ISBN-13:	9781667801179
Publisher:	BookBaby
Publication date:	10/13/2021
Pages:	276
Product dimensions:	6.25(w) x 9.25(h) x 1.00(d)

About the Author

Laura Kellers Queen, EdD has emerged as a leading voice in the Human Capital field. She has quite literally changed the language within these arenas to better reflect and quantify the role and impact of the workforce on corporate performance. "People Alpha" – or the excess return available to investors who recognize talent as strategic business assets — has arrived and is creating advantages for those who adopt a more systematic, outcome-oriented approach to human capital management. Her book, People Economics: Defining and Measuring the True Value of Human Capital lights the way for those desiring to overcome a blind spot when it comes to assessing and valuing the role of people in the success of business.

A 'Jersey-girl' at heart, Laura lives in Bucks County, PA. Loves include travel, street art, camping (yes, in tents), piles of books, gardening, skiing and bicycling. She and her husband, Tim are avid cooks and wine enthusiasts and cherish time with their adult children and fur babies.

Table of Contents

Preface 1

Acknowledgments 5

The Case for People Economics

Chapter 1 The Human Cost 9

Chapter 2 The Players 19

Chapter 3 The Changing Language of Business 25

Chapter 4 The Challenges of Measurement 45

Chapter 5 Accounting for Human Capital: A Blended Standards Model 64

Chapter 6 Measuring Organizational Culture 73

Chapter 7 The Impact of Leaders 87

Chapter 8 Requisites for a Renaissance 100

Experts Weigh In

Chapter 9 David Bookbinder Talks Valuation 115

Chapter 10 David Griffith Talks Leadership, Boards, Poverty and Much More 126

Chapter 11 J. Renay Loper Talks Diversity, Equity and Inclusion 144

Chapter 12 Karen A. Fenner Talks Communicating Across Cultures 156

Real-Life Impact

Chapter 13 Turning Around a "Hot Potato" Plant 169

Chapter 14 Let the Buyer Beware 172

Chapter 15 Voices Carry 175

Chapter 16 When Success Equals Succession 180

Chapter 17 The Cost of Losing Susan 182

Chapter 18 The Most-Important Employees 185

A Final Thought 189

Appendices

Appendix A Blended Standards Measures and Metrics 195

Appendix B Examples of Public Disclosures 231

Appendix C Examples of Turnover Cost Calculations 237

Index 239

Endnotes 255