Organizations as Knowledge Systems: Knowledge, Learning and Dynamic Capabilities

by H. Tsoukas (Editor), N. Mylonopoulos (Editor)

Overview

Knowledge has only recently been widely recognized as an organizational asset, the effective management of which can afford a firm competitive advantage. This book takes an interdisciplinary approach to knowledge management relating it to business strategy, dynamic capabilities and firm performance. Some of the most eminent scholars in management have contributed to this timely book, including John Seely Brown, Chris Argyris, Georg von Krogh, Soumitra Dutta, Howard Thomas and John McGee, Arie Lewin and Silvia Massini. The book offers practitioners and students alike state of the art research in the field of organizational knowledge and management

Product Details

ISBN-13:	9781403911407
Publisher:	Palgrave Macmillan UK
Publication date:	12/19/2003
Edition description:	2004
Pages:	307
Product dimensions:	5.70(w) x 8.60(h) x 1.10(d)

About the Author

V. ANYFIOTI Consultant with Roland Berger Strategy Consultants CHRIS ARGYRIS Harvard University Monitor Company Group, LP HELEN BLAIR Royal Holloway, University of London IRMA BOGENRIEDER Rotterdam School of Management, Erasmus University Rotterdam NIELS-INGVAR BOER Department of Information and Decision Management, Erasmus University Rotterdam MARIA DASKALAKI Kingston Business School TIMOTHY DEVINNEY Australian Graduate School of Management S. DUTTA Dean of Technology and E-Learning at INSEAD T. EVGENIOU Assistant Professor of Information Systems at INSEAD STEPHEN GOURLAY STEFAN HAEFLIGER Institute of Management, University of St Gallen MARLEYN HUYSMAN Vrije Universiteit Amsterdam KULDEEP KUMAR Department of Decision Sciences & Information Systems, Florida International University ARIE LEWIN Fuqua School of Business, Duke University SILVIA MASSINI Manchester School of Management DAVID MIDGLEY INSEAD BART NOOTEBOOM Rotterdam School of Management, Erasmus University Rotterdam CHRISTOS PITELIS The Judge Institute of Management and Queen's College, University of Cambridge LESLEY TRELEAVEN School of Management, University of Western Sydney PETER VAN BAALEN Department of Information and Decision Management, Erasmus University Rotterdam GEORG VON KROGH Institute of Management, University of St Gallen CHRISTINE WOO University of Technology, Sydney

Table of Contents

Introduction: What does it Mean to View Organizations as Knowledge Systems?; H.Tsoukas & N. Mylonopoulos PART ONE: ORGANIZATIONAL KNOWLEDGE AND LEARNING Double-loop Learning and Implementable Validity; C.Argyris The Emergence of Learning Communities; A Theoretical Analysis; I.Bogenrieder & B.Nooteboom Communitites of Practice: Facilitating Social Learning while Frustrating Organizational Learning; M.Huysman Knowing as Semiosis: Steps Towards a Reconceptualization of Tacit Knowledge; S.Gourlay PART TWO: SHARING AND MANAGING DISTRIBUTED KNOWLEDGE Knowledge Creation in Open Source Software Development; S.Haefliger & G.Von Krogh The Implications of Different Models of Social Relations for Understanding Knowledge Sharing; N-I.Boer, PJ.Van Baalen & K.Kumar A Knowledge Sharing Approach to Organizational Change; L.Treleaven Knowing as an Activity: Implications for the Film Industry and Semi-permanent Work Groups; M.Daskalaki & H.Blair PART THREE: ORGANIZATIONAL KNOWLEDGE AND DYNAMIC CAPABILITIES Knowledge Creation and Organizational Capabilities of Innovating and Immitating Firms; A.Lewin & S.Massini Edith Penrose's Organizational Theory of the Firm; C.Pitelis The Role of Knowledge Quality in Firm Performance; C.Woo, T.Devinney & D.Midgley Making Sense of CRM Strategies in a Technology-driven World; V.Anyfioti, S.Dutta & T.Evgeniou

Editorial Reviews

'The highly challenging and fundamental frame-setting beginning of the book ...is reflected in most of the chapters...They are more conceptual and prescriptive in nature than empirical, and the empirical examples provided are...explorative and experience-driven in nature. This provides us with a number of fresh and interesting insights on organizational knowledge, learning and capabilites.' - Organization Studies

From the Publisher