Operations Management: An Active Learning Approach / Edition 1

by John Bicheno, Bryan B. R. Elliott

Overview

Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.

Product Details

ISBN-13:	9780631201809
Publisher:	Wiley
Publication date:	12/08/1997
Series:	Cambridge Middle East Studies
Pages:	644
Product dimensions:	6.80(w) x 9.80(h) x 1.39(d)
Age Range:	18 Years

About the Author

John Bicheno is Reader in Operations Management at the University of Buckingham.

Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.

Table of Contents

1. Introduction to Operations Management.

2. Product Planning & Positioning.

3. Process Design.

4. Managing Demand and Materials.

5. Project Management.

6. Quality Management.

7. Productivity Methods and Measurements.

8. Scheduling and Capacity.

9. Time Based Operations.

Resources.

Editorial Reviews

An introduction to operations management in both the manufacturing and service sectors of business, for undergraduate business students. Contains nine units on product planning and positioning, process design, demand and supply, project management, quality management, productivity methods and measurements, scheduling and capacity, and time-based operations. Each unit contains objectives and activities. Many activities relate to journal articles and other materials included in a resource section. No index. Annotation c. by Book News, Inc., Portland, Or.

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