Table of Contents
Introduction
SECTION 1: HOW DO WE CREATE AND SUSTAIN ONLINE PROGRAMS AND COURSES?
CHAPTER 1
Applying Technical Communication Theory to the Design of Online Education Marjorie T. Davis
CHAPTER 2
Students in the Online Technical Communication Classroom Angela Eaton
CHAPTER 3
An Argument for Pedagogy-Driven Online Education Kelli Cargile Cook
CHAPTER 4
Strategic Planning for Online Education: Sustaining Students, Faculty, and Programs Carolyn Rude
SECTION 2: HOW DO WE CREATE INTERACTIVE, PEDAGOGICALLY SOUND ONLINE COURSES AND CLASSROOM COMMUNITIES?
CHAPTER 5
Changing Roles for Online Teachers of Technical Communication Nancy W. Coppola
CHAPTER 6
Teaching Well Online with Instructional and Procedural Scaffolding Helen M. Grady and Marjorie T. Davis
CHAPTER 7
Mind the Gap(s): Modeling Space in Online Education Locke Carter and Rebecca Rickly
CHAPTER 8
Enhancing Online Collaboration: Virtual Peer Review in the Writing Classroom Lee-Ann Kastman Breuch
CHAPTER 9
Replicating and Extending Dialogic Aspects of the Graduate Seminar in Distance Education Susan Lang
CHAPTER 10
Paralogy and Online Pedagogy Mark Zachry
SECTION 3: HOW SHOULD WE MONITOR AND ASSESS THE QUALITY OF ONLINE COURSES AND PROGRAMS?
CHAPTER 11
Students' Technological Difficulties in Using Web-Based Learning Environments Philip Rubens and Sherry Southard
CHAPTER 12
Activity Theory and the Online Technical Communication Course: Assessing Quality in Undergraduate Online Instruction Kristin Walker
CHAPTER 13
An Assignment Too Far: Reflecting Critically on Internships in an Online Master's Program Keith Grant-Davie
CHAPTER 14
Online Course and Instructor Evaluations Kelli Cargile Cook and Keith Grant-Davie
CHAPTER 15
Assessing Student Interaction in the Global Classroom Project: Visualizing Communication and Collaboration Patterns Using Online Transcripts Cassie Avery, Jason Civjan, and Aditya Johri
SECTION 4: HOW IS ONLINE EDUCATION CHALLENGING OUR ASSUMPTIONS?
CHAPTER 16
The Global Classroom Project: Troublemaking and Troubleshooting TyAnna Herrington and Yuri Tretyakov
CHAPTER 17
Knowledge Politics: Open Sourcing Education Brenton Faber and Johndan Johnson-Eilola
CHAPTER 18
Extreme Pedagogies: When Technical Communication Vaults Institutional Barriers Billie J. Wahlstrom and Linda S. Clemens
Contributors
Index