Notes from Toyota-land: An American Engineer in Japan

In 1996, Darius Mehri traveled to Japan to work as a computer simulation engineer within the Toyota production system. Once there, he found a corporate experience far different from what he had expected. Notes from Toyota-land, based on a diary that Mehri kept during his three years at an upper-level Toyota group company, provides a unique insider's perspective on daily work life in Japan and charts his transformation from a wide-eyed engineer eager to be part of the "Japanese Miracle" to a social critic, troubled by Japanese corporate practices.

Mehri documents the sophisticated "culture of rules" and organizational structure that combine to create a profound control over workers. The work group is cynically used to encourage employees to work harder and harder, he found, and his other discoveries confirmed his doubts about the working conditions under the Japanese Miracle. For example, he learned that male employees treated their female counterparts as short-term employees, cheap labor, and potential wives. Mehri also describes a surprisingly unhealthy work environment, a high rate of injuries due to inadequate training, fast line speeds, crowded factories, racism, and lack of team support. And in conversations with his colleagues, he uncovered a culture of intimidation, subservience, and vexed relationships with many aspects of their work and surroundings. As both an engaging memoir of cross-cultural misunderstanding and a primer on Japanese business and industrial practices, Notes from Toyota-land will be a revelation to everyone who believes that Japanese business practices are an ideal against which to measure success.

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Notes from Toyota-land: An American Engineer in Japan

In 1996, Darius Mehri traveled to Japan to work as a computer simulation engineer within the Toyota production system. Once there, he found a corporate experience far different from what he had expected. Notes from Toyota-land, based on a diary that Mehri kept during his three years at an upper-level Toyota group company, provides a unique insider's perspective on daily work life in Japan and charts his transformation from a wide-eyed engineer eager to be part of the "Japanese Miracle" to a social critic, troubled by Japanese corporate practices.

Mehri documents the sophisticated "culture of rules" and organizational structure that combine to create a profound control over workers. The work group is cynically used to encourage employees to work harder and harder, he found, and his other discoveries confirmed his doubts about the working conditions under the Japanese Miracle. For example, he learned that male employees treated their female counterparts as short-term employees, cheap labor, and potential wives. Mehri also describes a surprisingly unhealthy work environment, a high rate of injuries due to inadequate training, fast line speeds, crowded factories, racism, and lack of team support. And in conversations with his colleagues, he uncovered a culture of intimidation, subservience, and vexed relationships with many aspects of their work and surroundings. As both an engaging memoir of cross-cultural misunderstanding and a primer on Japanese business and industrial practices, Notes from Toyota-land will be a revelation to everyone who believes that Japanese business practices are an ideal against which to measure success.

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Notes from Toyota-land: An American Engineer in Japan

Notes from Toyota-land: An American Engineer in Japan

Notes from Toyota-land: An American Engineer in Japan

Notes from Toyota-land: An American Engineer in Japan

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Overview

In 1996, Darius Mehri traveled to Japan to work as a computer simulation engineer within the Toyota production system. Once there, he found a corporate experience far different from what he had expected. Notes from Toyota-land, based on a diary that Mehri kept during his three years at an upper-level Toyota group company, provides a unique insider's perspective on daily work life in Japan and charts his transformation from a wide-eyed engineer eager to be part of the "Japanese Miracle" to a social critic, troubled by Japanese corporate practices.

Mehri documents the sophisticated "culture of rules" and organizational structure that combine to create a profound control over workers. The work group is cynically used to encourage employees to work harder and harder, he found, and his other discoveries confirmed his doubts about the working conditions under the Japanese Miracle. For example, he learned that male employees treated their female counterparts as short-term employees, cheap labor, and potential wives. Mehri also describes a surprisingly unhealthy work environment, a high rate of injuries due to inadequate training, fast line speeds, crowded factories, racism, and lack of team support. And in conversations with his colleagues, he uncovered a culture of intimidation, subservience, and vexed relationships with many aspects of their work and surroundings. As both an engaging memoir of cross-cultural misunderstanding and a primer on Japanese business and industrial practices, Notes from Toyota-land will be a revelation to everyone who believes that Japanese business practices are an ideal against which to measure success.


Product Details

ISBN-13: 9781501728792
Publisher: Cornell University Press
Publication date: 07/05/2018
Sold by: Barnes & Noble
Format: eBook
Pages: 256
File size: 17 MB
Note: This product may take a few minutes to download.
Age Range: 18 Years

About the Author

Darius Mehri is a Ph.D. student in sociology at the University of California, Berkeley. Robert Perrucci is Professor of Sociology at Purdue University.

What People are Saying About This

Steve Babson

Darius Mehri offers something quite unique: an engineer's inside view of the Toyota Production System, based on an extended work experience in the engineering office of the company's homeland keiretsu. Given the special prominence of the Toyota Production System in debates over the appropriate template for restructuring the auto industry in particular and manufacturing in general, Mehri's book will interest practitioners. Mehri also has a great deal of insight into Japan's contemporary culture and politics.

Takie Sugiyama Lebra

Japan seems to have gone through a mutation in the last decade, as most visibly manifested by multiple races appearing on streets, in shops, schools, and factories. Is Japan becoming global? Darius Mehri represents a remarkable testimony to the internationalization of Japan: an Iranian American employed by Toyota as a computer simulation engineer. This made him a precious top-elite employee in this huge multiplex of the industrial kingdom. Instead of being content with his privileged status, while he was proving a productive engineer, he took every opportunity to learn what was going on under the surface, exploring the company upward and downward and across sections by listening to what workers as well as executives had to say about company life. The information he collected resulted in this book. All these disclosures may sound like a shocking reversal of what we know about successful, industrial Japan. But the corporate survival strategy, often at the cost of individual employee's welfare, sounds familiar.

Ronald Dore

Send an intelligent, spirited, and slightly bolshie young American into a research and design department in the Japanese manufacturing heartland just as the firm faces its biggest crisis in twenty years. Give him a keenly observant eye, unbounded curiosity about what makes his fellow human beings tick, and a passion for recording his observations, and you have all the ingredients for a fascinating and sensitive ethnography of a system growing harsher by the day as it strives to meet American standards of profitability.

Paul Adler

Notes from Toyota-land is a wonderfully rich firsthand report, sure to be welcomed by anyone interested in the organization of work in Japan. This compelling memoir shows the author's transformation from a naïve young engineer to a journalist, social critic, and activist.

The Christian Science Monitor - Matt Rusling

Notes from Toyota-land offers interesting glimpses into a work setting—and a world—most Westerners know only at a distance.... It is an attention-grabbing look at the dark side of a company that many experts predict will soon be the world's number-one automaker.

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