Meeting the Challenge of Human Resource Management: A Communication Perspective

by Vernon D. Miller (Editor), Michael E. Gordon (Editor)

Overview

While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices.

This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book:

• offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development
• uses a communication perspective to analyze the impact of corporate strategy on human resource systems
• investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness
• directly discusses the implications of communication literature for human resource management practice

Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.

Product Details

ISBN-13:	9780415630214
Publisher:	Taylor & Francis
Publication date:	05/27/2014
Pages:	282
Product dimensions:	6.88(w) x 9.69(h) x (d)

About the Author

Vernon D. Miller is an Associate Professor in the Department of Communication and Department of Management at Michigan State University, USA.

Michael E. Gordon is a Professor at the Rutgers Business School – New Brunswick, USA.

Table of Contents

Part I: Introduction 1. Communication and Human Resource Management: Historic Ties and New Relationships 2. The Importance of Communication in Fulfilling the Strategic Role of HRM Part II: Staffing 3. Employee Recruitment 4. The Role of Communication in Intuitive and Analytical Employee Selection 5. Effective New Employee Socialization: A Review of the Critical Role of Communication 6. Promotions and Transfers 7. Disclosure and Deception: Communication Issues in Organizational Disengagement 8. How Staffing Functions Communicate to Organization Members and the Public Part III: Developing 9. Meeting the Communication Challenges of Training 10. The Appraisal Interview: Finding the Right Words 11. Leadership, Ingratiation, and Upward Communication in Organizations 12. Change Management 13. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions Part IV: Conserving 14. Attitude Surveys 15. How Communication Affects Employee Knowledge of and Reactions to Compensation Systems 16. The Role of Communication in Employee Safety and Health Management 17. Managing Diversity through Effective Communication 18. Work-Life Issues 19. Media Management: The Integration of HRM, Technology, and People 20. Global Operations 21. Implications of Communication Research for Improving Conserving Policies, Procedures, and Functions Part V: Epilogue 22. Mapping the ‘Trading Zones’ of Communication and Human Resource Management