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Overview
Frontline managers are an organization’s first level of management: the “people managers” across its business operations and functions. Developing frontline managers is key to an organization’s overall health and prosperity. The latest book in ATD’s successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers.
Through Management Development Training, training facilitators can apply ATD’s research-based ACCEL Model—a management framework that includes five core skills necessary for managerial success (accountability, collaboration, communication, engagement, and listening and assessing)—to take new and experienced managers beyond their roles as the centers of their teams to the powerful roles as the hearts of their teams. This workshop volume demonstrates how the development of these skills can help managers positively impact every member of their team.
With expert management trainer Erica Nelson as your guide, choose between uniquely designed two-day and three-day workshops. Everything you need for workshop design and delivery is included: agendas, assessments, handouts, tools, learning activities, and PowerPoint slides. Chapters also cover customizing your own workshop, conducting needs analysis, facilitating, design and delivery, and evaluating your workshop results.
Product Details
| ISBN-13: | 9781952157646 |
|---|---|
| Publisher: | Association for Talent Development |
| Publication date: | 06/01/2021 |
| Series: | ATD Workshop Series |
| Pages: | 200 |
| Product dimensions: | 11.00(w) x 8.50(h) x 0.46(d) |
About the Author
Table of Contents
The ATD Workshop Series xi
Introduction: How to Use This Book 1
Why Is Management Development Training Important? 1
Workshop Development 3
Two-Day and Three-Day Workshop Objectives 4
What Do I Need to Know About Training? 4
How Much Time Will Preparation Take? 5
What Are the Important Features of This Book? 5
How Are the Agendas Laid Out? 7
How Do I Use This Book? 8
Key Points 9
What to Do Next 9
Section I The Workshops 11
1 Three-Day Management Development Workshop 13
Three-Day Workshop Objectives 14
Three-Day Workshop Overview 15
Day 1 Overview 15
Day 2 Overview 16
Day 3 Overview 16
Three-Day Workshop Agenda: Day 1 17
What to Do Between Workshop Days 32
Three-Day Workshop Agenda: Day 2 33
What to Do Between Workshop Days 43
Three-Day Workshop Agenda: Day 3 43
What to Do Next 49
2 Two-Day Management Development Workshop 51
Two-Day Workshop Objectives 52
Two-Day Workshop Overview 52
Day 1 Overview 52
Day 2 Overview 53
What to Do Between Workshop Days 70
Two-Day Workshop Agenda: Day 2 71
What to Do Next 83
3 Customizing the Management Development Training Workshops 85
Customizing the Content and Activities 86
Customizing the Workshop Format 86
Management Development Skills Series 86
Small Bites-Lunch & Learn Seminars 87
Customizing Delivery With Technology 89
The Bare Minimum 89
What to Do Next 90
Section II Essentials of Effective Management Development Training 93
4 Identifying Needs for Management Development Training 95
Why Needs Analysis? 96
Strategic Needs Analysis 96
Structured Interviews 98
Focus Groups 98
Surveys 98
Individual Learning Needs Analysis 99
The Bare Minimum 100
Key Points 102
What to Do Next 102
Additional Resources 102
5 Understanding the Foundations of Training Design 103
Basic Adult Learning Theory 104
Adult Learning Theory and E-Learning Design 105
Designing for Accessibility 106
Theory Into Practice 106
Establishing a Framework 107
Identifying Behaviors 107
Practicing 107
Providing Feedback 108
Making It Relevant 108
The Bare Minimum 108
Key Points 108
What to Do Next 108
Additional Resources 109
6 Leveraging Technology to Maximize and Support Design and Delivery 111
Why Consider Learning Technologies? 112
Opportunities to Use Learning Technologies 113
The Bare Minimum 117
Key Points 118
What to Do Next 118
Additional Resources 118
7 Delivering Your Management Development Workshop: Be a Great Facilitator 119
The Learning Environment 120
Program Preparation Checklist 123
Participant Materials 124
Handouts 124
Presentation Slides 124
Workbooks and Journals 126
Fillable PDF 126
Digital Media 126
Toys, Noisemakers, and Other Props 126
Facilitator Equipment and Materials 127
A Strong Start: Introduction, Icebreakers, and Openers 128
Feedback 128
Role Plays 130
Participant Presentations 131
Ball Toss 131
Journaling 131
Responding to Questions 132
Training Room and Participant Management 133
A Word About Dealing With Difficult Participants 134
An Unforgettable End 136
The Bare Minimum 137
Key Points 137
What to Do Next 137
Additional Resources 138
8 Evaluating Workshop Results 139
Levels of Measurement 140
Level 1 Measuring Participant Reactions 140
Level 2 Measuring the Extent to Which Participants Have Learned 141
Level 3 Measuring the Results of Training Back on the Job 141
Level 4 Measuring the Organizational Impact of Training 142
Return on Investment 143
Reporting Results 143
The Bare Minimum 143
Key Points 144
What to Do Next 144
Additional Resources 144
Section III Post-Workshop Learning 145
9 Follow-Up for Management Development Training 147
Before the Workshop Begins 148
During the Workshop 149
At the Close of the Workshop 150
After the Workshop 152
Additional Topics 153
The Bare Minimum 154
What to Do Next 154
Section IV Workshop Supporting Documents and Online Support 155
10 Learning Activities 157
Learning Activities included in Management Development Training 157
11 Assessments 167
Assessments included in Management Development Training 168
12 Handouts 173
Handouts Included in Management Development Training 173
13 Online Supporting Documents and Downloads 185
Access to Free Supporting Materials 185
Customizable Materials 186
Working With the Files 187
Additional Resources 189
About the Author 193