Management Basics for Information Professionals

by G. Edward Evans, Stacey Greenwell

Overview

The recipient of rave reviews from far and wide (Journal of Hospital Librarianship deemed it “a librarian’s dream … very forward-thinking”), since its initial publication this text has served as an essential resource for both LIS students and practitioners. The new fourth edition offers an updated, comprehensive examination of the myriad of basic skills effective library managers must exercise throughout their careers. Throughout, Evans and new co-author Greenwell pay close attention to management in "new normal" straitened economic conditions and the pervasive impact of technology on a library manager’s role. This book’s coverage includes

• a new focus on how being in the public/nonprofit sector influences the application of management basics such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing;
• the managerial environment, organizational skill sets, the importance of a people-friendly organization, and legal issues;
• key points on leadership, team-building, and human resource management;
• budget, resource, and technology management;
• management ethics, with a lengthy discussion of why ethics matter; and
• tips for planning a library career, with a look at the work/life debate.

This book, to quote Australian Library Journal, is “a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fast-moving information services environment.”

Product Details

ISBN-13:	9780838946350
Publisher:	American Library Association
Publication date:	02/25/2020
Sold by:	Barnes & Noble
Format:	eBook
Pages:	352
Sales rank:	219,893
File size:	4 MB

About the Author

G. Edward Evans, PhD, is a semi-retired, award-winning author and Fulbright Scholar. He holds several graduate degrees in anthropology and library and information science (LIS). Throughout his career, he has been an administrator, researcher, teacher, and writer. As a researcher, he has published in both anthropology and librarianship. He held a Fulbright Fellowship in librarianship as well as a National Science Foundation Fellowship in archaeology. His teaching experience has also been in both fields in the United States and the Nordic countries. Of note, he completed the faculty ladder (assistant to full professor) while teaching at the Graduate School of Librarianship and Information Science at the University of California, Los Angeles. Evans has extensive administrative experience in private academic libraries such as Harvard University and Loyola Marymount University. He retired from full-time work as associate academic vice president for libraries and information resources at Loyola Marymount University. Evans spends his semi-retirement years volunteering at the Museum of Northern Arizona, serving on the Foundation board for the Flagstaff City– Coconino County Library System, and doing professional writing.

Stacey Greenwell, EdD, has served the University of Kentucky Libraries since 2001 in several roles, including associate dean for academic affairs and research, head of the Information Commons, and head of Desktop Support. Recently she began working with the information literacy and assessment department to provide instructional design support, teach, and work on research projects. Dr. Greenwell is a Fellow of the Special Libraries Association and has held numerous leadership roles in the organization including chair of the Information Technology Division and founding chair of the Academic Division. She is a standing committee member for the Education and Training Section of the International Federation of Library Associations and Institutions (IFLA) and is a standing member of the Programme Committee for the European Conference on Information Literacy (ECIL). She is a frequent conference presenter and has taught an academic libraries course for the iSchools at Syracuse University and the University of Kentucky.

Table of Contents

Cover Page Title Page Copyright Page Contents Illustrations Preface Part I. Background Chapter 1. Introduction What Is Management? Organizational Skill Sets You as a Future Manager Public and Nonprofit Sectors Key Points to Remember References Chapter 2. Organizational Issues Formal Organizations Public and Nonprofit Sector Organizations Environment and the Organization Environmental Scanning Forecasting Organizational Culture People Friendly Organizations References Chapter 3. Legal issues Establishing a Library Libraries, Users, Safety, and the Law Tort Law and Liability Library Services and the Law User Privacy Contracts and Licenses Copyright Documentation References Chapter 4. Leadership What Is Leadership? Leadership Theories Emotional Intelligence Developing Leadership Skills E-Leadership E-Team Issues Key Points to Remember References Chapter 5. Ethics Ethics Do Matter Standards, Values, and Codes ALA Code of Ethics Key Points to Remember References Part II. Mangerial Functions Chapter 6. Accountability, Authority, Power, and Delegation Power Authority Delegation and Organizational Structure Accountability Governance References Chapter 7. Vision, Mission, and Planning Mission Statements Vision Statements Value Statements SWOT Analysis Types of Plans Strategic Planning Scenario Planning Who Should Plan? Value of Planning References Chapter 8. Assessment, Quality Control, and Operations Assessment and Accountability What Is Quality? Assessment Tools Local Data Collection Quality Control Project Management References Chapter 9. Decision Making Decision Making Environment Rational Decision Making Problem Solving and Rational Decision Making Group Decision Making and Accountability Decision Aids Key Points to Remember References Chapter 10. Change Management Nature of Change Change Process Models Resistance to Change Stress and the Organization Innovation and Libraries References Chapter 11. Communication Communication Process Organizational Communication Written and Oral Communication Listening Nonverbal Communication Legitimacy of Communication Key Points to Remember References Chapter 12. Advocacy and Marketing Marketing Marketing Process Public Relations Advocacy Key Points to Remember References Part III. Managing People Chapter 13. Staffing Staffing and the Law Staffing Process The New Hire Performance Appraisal Corrective Action Collective Bargaining and Merit Systems Volunteers Key Points to Remember References Chapter 14. Enhancing Performance Organizational Development Learning Organizations Training and Development Staff Development Day Team Building Key Points to Remember References Chapter 15. Managing Diversity Defining Diversity How Do You View Cultural Diversity? Managerial Responsibility Planning for Diversity Diversity Program and Staff Providing Service to a Diverse Community References Chapter 16. Motivating Staff Motivation Theories Motivation in Practice Encouragement and Recognition Key Points to Remember References Part IV. Managing Things Chapter 17. Managing Money Budget as a Control Device Preparation Defending the Request Budget Types Fund Accounting Audits and Auditors Budget Reports References Chapter 18. Generating Income Revenue Sources Fundraising Process Seeking Grants References Chapter 19. Managing Technology Staff and User Training Technology Planning Controlling Technology Costs Physical Security Intellectual Security Cloud Computing Social Media Collaboration References Chapter 20. Managing Facilities Library as Place Managing the Facility Housekeeping Matters Risk Management Health, Safety, and Security Emergency and Disaster Management Sustainability Planning for New Space References Part V. Managing Yourself and Your Career Chapter 21. Other Managerial Skills Collaboration, Conflict Management, and Negotiation Meeting Management Time Management Self-Management Skills Professional Presentations and Publications References Chapter 22. Creating Your Career Career Planning Process Marketing Yourself Flexible Ways of Working Moving Forward References About the Authors Index

Editorial Reviews

"The volume provides ample bases for classroom discussion and can serve as a guide for best practices for those in the profession ... Supporting both MIS and MLS curricula, this book will be useful to managers of libraries and related organizations."

CHOICE

This introduction to library management provides important overviews and ideas on how to manage a library, from its people and budget to its housing and technology. Information managers receive important guidelines specific to the library environment, from making decisions and delegating work to motivating co-workers.
—Internet Book Watch

Internet Book Watch