Library Volunteers Welcome!: Strategies for Attracting, Retaining and Making the Most of Willing Helpers

by Carol Smallwood (Editor), Lura Sanborn (Editor)

Overview

Volunteers are crucial to the daily operation of any library. Finding and retaining the right people, motivating them and matching their skills with projects is challenging. This collection of 30 new essays brings together the experiences of numerous individuals across the U.S., providing ideas, projects and best practices for volunteer recruiting and management.

The contributors--among them library board members, heads of special collections, directors of state library associations, outreach coordinators, archivists and researchers--discuss a broad range of topics in five sections: recruitment and retention; policies and process; mentoring and empowering; placement, programs and responsibilities; and outreach.

Product Details

ISBN-13:	9780786497805
Publisher:	McFarland & Company, Incorporated Publishers
Publication date:	09/09/2016
Pages:	264
Product dimensions:	6.90(w) x 10.00(h) x 0.60(d)
Age Range:	18 Years

About the Author

A Michigan resident, Carol Smallwood has practiced in school, public and special libraries. Her primary interest is practical librarianship, and she is the author of journal articles and editor of numerous books. Lura Sanborn is the instruction & research librarian at St. Paul’s School in Concord, New Hampshire.

Table of Contents

Foreword James LaRue 1

Preface 3

Part I Recruitment and Retention

More Meaningful Recognition, Support and Appreciation of Volunteers Jeannine Berroteran 5

Retaining English as a Second Language Tutors for an Adult Literacy Program at a Joint-Use Library Rayla Hanselmann Rachel Dellinger 12

Projects to Increase Teen Volunteer Retention and Get More Done! Monena M. Hall 19

Creating Carrots: Promoting Productivity and Motivating Student Workers in Academic Libraries Patti Gibbons 26

Finding and Keeping Good Volunteers: From Recruitment to Sustainability Carla Campbell Lehn 33

Recruitment Lindsey F. Smith 42

Retaining Volunteers: How to Get Volunteers to Stay for the Long-Term Felicia M. Vertrees 49

Part II Policies and Process

Why Not a Volunteer Interview? Jeannine Berroteran 56

Volunteers and Policy: Working Together for the Support of All Su Epstein 63

Going Beyond Shelving: Meaningful Internships for Student and Academic Library Success Theresa McDevitt Judith Hagan Villa 70

Volunteer Partnerships: Denning Success Maryann Mori 79

How to Undermine Your Volunteer Program: A Dozen Ways to Fail Faye C. Roberts 87

Job Descriptions: Roadmaps to Success Faye C. Roberts 95

Part III Mentoring and Empowering

Training Tomorrow's Workforce: Teaching Lifelong Job Skills and Cultivating Professionalism During Student Employment Patti Gibbons 103

Recruit, Retain and Advise: The Role of the Librarian-Mentor in the Volunteer Experience Keith Phelan Gorman Kathelene McCarty Smith 111

Rethinking Volunteerism in the Academic Library: Shifting Attitudes Toward a Skilled Workforce Keith Phelan Gorman Kathelene McCarty Smith 119

Service Learners: Taking Teens to the Next Level Chelsie Harris Miko Osada 126

Empowered and Empowering: Library Outreach with Older Volunteers Andre R. Powe 145

Recognition Lindsey F. Smith 152

Part IV Placement, Programs and Responsibilities

Teaching Technology with Volunteers in the Library Justin De La Cruz 158

Technology Volunteers in the Idea Lab: Fun with Robotics and Computer Programming Justin De La Cruz 164

Volunteers in Academic Libraries: The Southeastern Louisiana University Experience Eric W. Johnson Janie Branham 171

Maximize Teen Engagement with Highly Skilled Teen Volunteers Jane Gov 179

Baby Boomer Volunteers: Make the Best Use of Their Skills Carta Campbell Lehn 189

Tapping into Teens Maryann Mori 195

Part V Outreach

Volunteers with Disabilities: How to Make It Work Carrie S. Banks 204

Volunteer Handlers and Therapy Dogs: An Innovative Community Outreach Activity for Libraries Mary Renck Jalongo Theresa McDevitt 213

Case Study: Get Involved: Powered by Your Library-A California Statewide Library Volunteer Initiative Carla Campbell Lehn 222

Volunteers in Archives, Special Collections and Special Libraries in Academic Settings Tomaro I. Taylor 231

How to Leverage Library Volunteers for Community Outreach Felicia M. Vertrees 239

About the Contributors 247

Index 251

Editorial Reviews

exceptionally well organized and presented”—Midwest Book Review; “A handy anthology of practical advice for institutions looking to build mutually rewarding relationships with volunteers of all stripes, from students to retirees.”—Kate Swisher, Registrar, DuSable Museum of African American History; “This is a valuable resource for any size or type of library with a large volunteer base...or for any library seeking to build their volunteer program. The tips on training volunteers to help with technology training are particularly timely.”—Jenny Brewer, City Librarian, Helen Hall Library, League City, Texas; “If you are searching for a wealth of practical ideas and solutions to working with library volunteers, look no further than this outstanding resource!”—Gloria G. Adams, President, Board of Trustees, Peninsula Library & Historical Society; “This volume provides a wealth of information on using volunteers in your library; from selecting and training, to recognizing and appreciating their efforts; this resource has the answers you need for your volunteer program to thrive.”—Karen Evans, Reference and Instruction Librarian, Indiana State University, Terre Haute, Indiana.

From the Publisher