Table of Contents
Introduction
Definitions and scope of the book: when we talk about “refugees and other new arrivals”, who exactly do we mean?
What has been the response in the UK?
What does any of this have to do with libraries?
Libraries’ responses in the UK – historical background
What barriers are there to the take-up of library services by new arrivals? And how can we begin to dismantle these?
How are libraries responding today? And what more can we do? Some practical ideas …
And what can we learn from elsewhere?
Conclusions
Appendix 1: Main countries of origin of people seeking asylum
Appendix 2: Immigration status
Appendix 3: A note on funding
Appendix 4: A brief look at the supply of library materials
Appendix 5: Outline for a course, “Working with new arrivals”
Appendix 6: Some sources of information about new arrivals locally and regionally
Appendix 7: Effective communications
Appendix 8: Community cohesion