Leading What Matters Most: A Business Parable on Unlocking Human Potential

by Phil Geldart

Overview

Almost six weeks into the implementation of new strategies based on the consulting report, Bridget’s leadership team continued to hear rumblings from their direct reports. Sales continued to push back saying the way they were doing things was working fine, the company just needed to figure out how to fill their orders faster. Operations complained that they didn’t have time to implement these new procedures and keep up their current production levels. Customer service grumbled about customer complaints taking up too much of their time. And everyone wanted to know why leadership wasn’t fixing these problems. Bridget was beyond frustrated.

They had been following the recommendations they had received from a highly recommended consultant group—but everything they were doing seemed to exacerbate rather than solve the issues.

Bridget pulled up Talon Tech’s latest earnings report and groaned. Until just a few months ago, Talon Tech’s success had seemed unstoppable, and her leadership as CEO had been key to that success. But they had hit a wall, and if they didn’t learn how to scale that wall quickly, Talon Tech’s success would slip away.

The review process had forced Bridget to acknowledge that weak leadership and a poor people-centric culture were the root cause of the issues they were facing: a litany of customer service issues, churning through top talent, and challenges from remote work. The board wanted and deserved answers.

Bridget knew she could no longer stay in her comfort zone—developing the next technological feat. She needed to balance her technology-centric mindset with a people-centric mindset, and she knew she couldn’t do that alone.

“The moment of truth,” Bridget thought as she stepped out into reception. “Good morning, Ray. Welcome to Talon Tech,” she said with a smile.

“Good morning, Bridget,” he said shaking her hand warmly, “I’m glad to be here and look forward to working with you and your team.”

Product Details

ISBN-13:	9798887502472
Publisher:	Advantage Media Group, Inc.
Publication date:	08/13/2024
Pages:	192
Product dimensions:	6.00(w) x 9.00(h) x 0.00(d)

About the Author

PHIL GELDART, founder and CEO of Eagle’s Flight is a recognized authority in the areas of transforming organizational culture, leadership development, and experiential training solutions. His passion for releasing human potential has fueled many innovative programs that have garnered the trust and respect of top Fortune 500 global organizations.

Phil pioneered experiential learning in the training and development industry over thirty years ago, and today, Eagle’s Flight is an industry leader whose experiential learning programs have been translated into more than two dozen languages and sold to teams around the world.

An inspirational speaker and author, Phil shares his expertise with audiences and readers alike in areas crucial to performance improvement.

Phil currently lives just outside of Toronto, Canada.

Table of Contents

CONTENTS
INTRODUCTION

It’s No Longer Working
Moving from What to How
The Leap of Faith
The Transformation Begins
Crossing the Vast and Perilous Desert
A Potential Derailing
The Seven Cornerstones
The Proof of the Pudding
Weathering the Storm
Are We There Yet?
India Ink
Line Managers Take the Stage
Trusting the Process
Leading What Matters Most

ABOUT THE AUTHOR
ACKNOWLEDGMENTS
CONTACT

What People are Saying About This

From the Publisher

“All business owners and leaders can learn a lot about embracing a paradigm shift for the sake of long-term success from Leading What Matters Most.” Readers’ Favorite

“Geldart persuasively demonstrates ripple effects of change and solutions across organizations.” BookLife by Publishers Weekly

"Using an edifying parable to introduce leadership lessons, Leading What Matters Most is a nontraditional text about putting people first, developing one’s staff, and getting the most productivity out of a team." Foreword Clarion Reviews