Leadership in Healthcare: Essential Values and Skills, Second Edition / Edition 2

by Carson F. Dye

Overview

Leadership in Healthcare explains the connection between values and leadership. It defines the role of both personal and team values in improving behavior, performance, and morale. It also offers practical strategies for strengthening leadership and interaction skills and for enhancing overall effectiveness. Case studies, exercises, and self-assessment tools are included to help readers internalize and apply the concepts.

This new edition includes:

Additional strategies for enhancing listening skills, engaging employees, and evaluating team effectiveness

Coverage of competency-based leadership, rapid-cycle testing, and the whole-person approach to leadership evaluation

Expanded discussion of servant leadership, change makers, emotional intelligence, and groupthink

Vignettes that apply chapter concepts to actual healthcare work situations

Sidebars, updated references, suggested readings, and cases and exercises

Product Details

ISBN-13:	9781567933550
Publisher:	Health Administration Press
Publication date:	02/01/2010
Edition description:	AMERICAN COLLEGE OF HEALTHCARE EXEC
Pages:	300
Product dimensions:	6.00(w) x 8.90(h) x 0.80(d)

Table of Contents

Foreword Michael H. Covert vii

Foreword Stephen J. O'Connor ix

Preface xi

Acknowledgments xvii

I Leadership in Healthcare

1 The Leadership Imperative 3

2 The Values-Based Definition 13

3 The Senior Leader Challenge 27

II Personal Values

4 Respect in Stewardship 39

5 Ethics and Integrity 53

6 Interpersonal Connection 63

7 Servant Leadership 79

8 Desire to Make a Change 91

9 Commitment 103

10 Emotional Intelligence 117

III Team Values

11 Cooperation and Sharing 131

12 Cohesiveness and Collaboration 143

13 Trust 157

14 Conflict Management 171

IV Evaluation

15 Evaluating Team Values 185

16 Evaluating Team Effectiveness 193

17 Self-Evaluation at All Career Stages 205

18 Maximixing Values-Based Leader Effectiveness Jared D. Lock 221

Appendix A Professional and Personal Values Evaluation Form 237

Appendix B Emotional Intelligence Evaluation Form 247

Appendix C Leadership Team Evaluation Form 257

References 268

Index 277

About the Author 281

About the Contributor 283