Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes / Edition 1

by Donald F. Blumberg

Overview

Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the end of their useful lives. Life cycles are getting shorter, and efficient handling can save large amounts of money since many materials can be extracted and reused or redistributed. Reverse logistics (RL) and closed loop supply chains (CLSC) have garnered growing interest as a way to manage this reverse flow of product in a cost effective way.

Introduction to Management of Reverse Logistics (RL) and Closed Loop Supply Chain(CLSC) Processes provides an overall treatment of CLSC and RL, a qualitative and quantitative presentation of the size and dimensions of the overall market and industry, and a look at future trends. The author discusses key issues and trends in management and operation, strategic, tactical, and operational issues for implementation, and a pragmatic evaluation of the realities of running a CLSC or an RL business.

Since most supply chains are not designed to handle reverse materials flows effectively, this is a crucial resource for managers who wish to ensure a smooth flow of materials while extracting the maximum value from returned and end-of-life goods.

Product Details

ISBN-13:	9781574443608
Publisher:	Taylor & Francis
Publication date:	11/29/2004
Edition description:	New Edition
Pages:	296
Product dimensions:	6.12(w) x 9.19(h) x (d)

About the Author

Donald F. Blumberg became an internationally recognized authority on the service and support industry and market, and on the design, operation, service, and support of computer, telecommunications, process control and plant automation, and related high technology equipment and software service. Mr Blumberg was the founder of D. F. Blumberg & Associates, and served as president and chief operating officer from 1969 to 2004.

Table of Contents

Introduction to Closed Loop Supply Chains and Reverse Logistics. The Business of Closed Loop Supply Chains and Reverse Logistics. Overview of the Market for Closed Loop Supply Chain and Reverse Logistics Services. Managing High Tech Closed Loop Supply Chains and Service Parts Logistics. Managing Consumer Goods Reverse Logistics. Depot Repair and its Role in Closed Loop Supply Chains and Reverse Logistics. Warranty Management, Return Process, and Benchmarks. Secondary Markets and Final Disposal of Returned Products and Materials. Advanced Systems and Technology for Managing Closed Loop Supply Chains and Reverse Logistics Processes. Bringing it all Together: Managing Reverse Logistics and Closed Loop Supply Chain Processes. Supply Chain and Reverse Logistics Process Directions and Trends. Appendix A. Appendix B. Appendix C. Appendix D. Appendix E. Index.