Table of Contents
Acknowledgements vii
Acronyms x
Introduction: Welfare Surveillance, Regulation, and Mothering on the Margins 1
The Feminization of Poverty, a "No-Win" Situation 4
Key Concepts and Terms 9
Methods 16
Summary of Book 18
Note 20
1 A Brief History of Welfare Surveillance in Ontario 21
Surveillance Stitched into the Fabric of the Emerging Social Safety Net 22
Conclusion 49
Notes 51
2 Mapping the Welfare Surveillance Apparatus 52
Surveillance and Discrimination 54
Technological Surveillance and Regulation 56
Moral Surveillance and Regulation 60
Conclusion 71
Notes 72
3 Caught in a Web of Surveillance: Life under the Watchful Eye of Ontario Works 73
Interviews with Single Mothers on Social Assistance 73
Experiencing Welfare Surveillance 75
Relationships with Welfare Caseworkers 93
Conclusion 103
Notes 105
4 Expanding the Welfare Surveillance Apparatus: The Family Responsibility Office and Child Welfare 106
The Family Responsibility Office and Ontario Works 107
The Children's Aid Society 114
Indigenous Mothers, Surveillance, and Child Welfare 120
Conclusion 125
5 Social Workers, Financial Advisors, or Authoritarian Overseers?: Caseworkers' Reflections on Welfare Surveillance 128
Interviewing Frontline Caseworkers 130
New Public Management and Workplace Surveillance 135
How Caseworkers Understand Welfare Surveillance 143
Job Satisfaction and Workplace Health and Safety 157
Conclusion 163
6 Counternarratives: Individual and Collective Resistance to Neoliberal Welfare Reforms, Cutbacks, and Surveillance 165
Building Dialogues of Resistance: Counternarratives, Disruptions, and Subversions 166
Notes 189
References 190
Index 210