Table of Contents
Introduction 1
Part 1: Embracing the Evolving Role of HR 5
Chapter 1: Peeking into the World of HR 7
Chapter 2: Setting the Stage: Trends in the HR and Talent Space 13
Chapter 3: Leveraging HR Technology 23
Part 2: Putting the Right People in the Right Roles 35
Chapter 4: Creating a Talent Strategy Aligned with Business Strategy 37
Chapter 5: Kicking Off the Hiring Process 57
Chapter 6: Attracting Great Talent 69
Chapter 7: Narrowing the Pool: Evaluating and Assessing Candidates 91
Chapter 8: Maximizing the Interviewing Process 109
Chapter 9: Making the Hiring Decision 131
Part 3: Retaining and Engaging Talent 157
Chapter 10: Onboarding: Setting Up New Team Members for Success 159
Chapter 11: Ensuring a Competitive Total Rewards System 181
Chapter 12: Putting Together the Right Benefits Package 203
Chapter 13: Creating a Meaningful Employee Experience 229
Part 4: Developing Talent 253
Chapter 14: Providing the Right Growth Experiences for Team Members 255
Chapter 15: Pathing Careers and Developing Leaders 271
Chapter 16: Managing Ongoing Performance 293
Part 5: Minimizing Organizational Risk 309
Chapter 17: Navigating Risks When Hiring and Leading Team Members 311
Chapter 18: Handling Difficult Situations 329
Part 6: The Part of Tens 359
Chapter 19: Ten (or So) Best Practices for HR and Talent Leaders 361
Chapter 20: Ten (or So) Strategies for Building Relationships with Key Stakeholders 367
Chapter 21: Ten Skills You Need for Navigating Paradox 373
Appendix: What’s Online 377
Index 383